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Original Organics Reviews

4.2 Rating 1,126 Reviews
79 %
of reviewers recommend Original Organics
Company Reviews Product Reviews
229
 Metrics Info
4.2
Based on 1,126 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Original Organics Reviews

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

01462 429777

Email:

cs@gm8group.com

Location:

54 Wilbury WayHItchinSG4 0TP, ,,
54 Wilbury WayHItchinSG4 0TP, ,
Hitchin
SG4 0TP

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Andrew Ball
Verified Buyer
“simple process, order, pay, received, all within 2 - 3 days. now installed and full.”
Helpful Report
Mary Doyle
Verified Buyer
“I haven’t received my order yet!”
Helpful Report
Hi Mary, Your order was dispatched on the 11th of November via Royal Mail. Please note, your item is coming from the UK, and with Royal Mail strikes, it has caused delays. Checking your tracking, this left the UK on the 19th of Nov. Please do email us at cs@gm8group.com and we can provide you with your tracking details, although, this should have been automatically sent to you when your order was dispatched. Kind regards, Original Organics.
Anonymous
Verified Buyer
“The item was of good quality, suited our requirements and better price than other similar products, free delivery too.”
Helpful Report
Paul
Verified Buyer
“Good people to do business with. The composter was a reasonable price and was delivered on time. Overall a good experience”
Helpful Report
Thomas McLatchie
Verified Buyer
“Really good service item arrived when stated with excellant building instructions . really pleased with product so have ordered another.”
Helpful Report
Anonymous
Verified Buyer
“Nice looking good quality products. Arrived in reasonable time no problems”
Helpful Report
Gill Gemmell
Verified Buyer
“I ordered my layered wormery from Original Organics 5 years ago and continue to get supplies from them. I've never had any problems & am happy with all my orders.”
Helpful Report
Julie Quester
Verified Buyer
“Absolutely love my new water butt. The whole process was easy to deal with (apart fm it doesn’t come with a tap) Great turn round time and delivery happened in the time allocated. Driver was really helpful and we got it into the back garden and in situ.”
Original Organics 5 star review on 4th November 2022 Original Organics 5 star review on 4th November 2022 Original Organics 5 star review on 4th November 2022 Original Organics 5 star review on 4th November 2022
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Roslyn
Verified Buyer
“My compost bin arrived on time and I'm happy so far with it. I'm also amazed at the amount of things I can put into it to be composted.”
Helpful Report
Anonymous
Verified Buyer
“Good customer service. Delivery included all the necessary additions for installing the water butt - and more.”
Helpful Report
Alyn
Verified Buyer
“Well this company is brilliant... great price ..great delivery.. great products... will buy from these guy's again...”
Helpful Report
John
Verified Buyer
“We have now been paid the refund in full,along with an apology, so thankyou for that.”
Helpful Report
Paul
Verified Buyer
“Great product, delivered very quickly, product as described, I have no hesitation in recommending this company.”
Helpful Report
Anonymous
Verified Buyer
“The Green Johanna compost bin once assembled is a good size for most garden and kitchen matter and easy to use. the instruction book was helpful and the design very pleasing.”
Helpful Report
Linda
Verified Buyer
“After the summer of 2022 i knew i needed to increase my stock of water butts (200L in Oak effect) to match the existing 8 i already had. Due to their size they kept my tubs and baskets watered throughout the very dry spell, without the need to revert to using precious and expensive water from the outside tap. Ordering them was quick and simple, as was the delivery, which arrived within a few days, double wrapped in cardboard so that they arrived in pristine condition. However, that was the easy bit, trying to extract the two part stand from within the butts was a very different story and far from easy, hence my score of 4. Putting them inside the butts is obviously a good way of transporting them, but getting them out involved a great deal of effort and two flat head screw drivers. As i have said above i have 8 of these water butts already and have not experienced the extraction problem before, but then they did come from another company!!”
Helpful Report
Robert
Verified Buyer
“The product - a package of worms for my wormery - arrived on time and in good condition”
Helpful Report
Maeve
Verified Buyer
“Just a heads up that worms being held in customs is impacting the time they spend in transit!”
Helpful Report
David
Verified Buyer
“The water butt that I bought was delivered quickly without extra charge, with a phone call the day before to confirm. It was as advertised on the website and I am generally very happy with it. However, I thought the packaging was excessive: it did not need to be attached to a mini pallet and wrapped in plastic, not very eco friendly. Also, the product arrived without one vital element that rendered it useless. It came without a bung for the bottom drainage hole. Luckily I had a hozelock attachment that fitted, otherwise it would have been an annoying process of following up to get the small part supplied.”
Helpful Report
Stephen
Verified Buyer
“Quick service,my water butt was well wrapped and arrive undamaged.Easy to use website so will use again”
Helpful Report
Holly
Verified Buyer
“We inherited a second hand water butt without a lid but Original Organics were able to supply the correct lid shipped at no cost. Fantastic”
Helpful Report
Original Organics is rated 4.2 based on 1,126 reviews
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