Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Original Organics Reviews

4.2 Rating 1,126 Reviews

79 %

of reviewers recommend Original Organics

Company Reviews

Product Reviews

4.2

Based on 1,126 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

01462 429777

Email:

cs@gm8group.com

Location:

54 Wilbury WayHItchinSG4 0TP, ,,
54 Wilbury WayHItchinSG4 0TP, ,
Hitchin
SG4 0TP

Write Your review

Tell us how Original Organics made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Original Organics 5 star review on 2nd March 2024

Jeanette Davies

Original Organics 5 star review on 8th February 2024

Original Organics 5 star review on 9th January 2024

Original Organics 5 star review on 4th October 2023

Original Organics 5 star review on 8th September 2023

Original Organics 5 star review on 31st May 2023

Original Organics 5 star review on 11th April 2023

34

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I placed an order with Stephen yesterday. It was delivered today. I would like to thank Stephen for the prompt attention given. It is good to see perfect customer service nowadays. Many thanks again.”

“Great service fast efficient and friendly”

“Very pleased with my order, ordered on the 2nd and received on the 4th.”

“Very pleased with first purchase. Good communication and quick delivery. Would recommend.”

“Have had a wormery for many years now and needed to update my stock of worms and fibre covers to keep the flies out. I use the concentrated worm juice liquid on my garden and flowers. This company are very good and fast at delivering anything I've previously ordered.”

“Good products”

Hi! Thank you so much for taking the time to leave a review, it really helps our customers accurately understand our products and service as a business. Cheers, C.S

“Perfect for the job. Highly recommend this company.”

Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“Really happy with my purchase. I received tracking updates. Box was a little battered by courier but the worms were well packaged, responsive and settled happily. I would definitely buy again and have added a positive video on YouTube. Thank you Original organics.”

Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“excellent product but a pity they have to be packed in huge cardboard boxes which are hard to dismantle and fill recycling bins !”

Hi! Thank you so much for taking the time to leave a review, it really helps our customers accurately understand our products and service as a business. Cheers, C.S

“The product is just what I wanted having tried various garden stores but had been unable to obtain the necessary size water butt stand. I found Original Organics online and was able to telephone your helpful customer support to confirm that the diameter of the stand seen would accommodate my water butt.”

“Fantastic service, bought just what I needed at bargain price”

“Interestingly, the plastic tap for my wormery arrived with four small bolts and wing nuts.”

“I have had a tiger wormery from this company for around 7 years, sadly this year the plastic started to perish so i asked for a new one for Christmas and got the deluxe 4 tray model. So impressed with it and the changes to the design since i last had one. Really easy to set up and looks nice enough to keep in my kitchen over winter. Would have liked some paper instructions as QR codes dont work on my phone, but i managed to download some on internet and i supposr its better for the environment”

“Composters as described and delivered promptly. Yet to see how it works but fingers crossed.”

“I bought a bin and some compostable bags. Both are super, but don't seem to be designed to go together. I did manage to stretch a bag to fit the bin but it is very taut.”

“Excellent service product delivered as expected very promptly. Would suggest you give customers the option to select no packing, putting a large compost bin made of recycled plastic into a huge cardboard box seems a bit daft.”

hi Alan thank you for the review, we've took your comment on board and appreciate it, however at present we are unable to ship this with our courier unboxed kind regards Stephen @ Original Organics

“Received within time limit could not see how many worms were sent ?”

hi Colin thank you for the review, typically in a 250g bag there should be between 50 and 70 worms in there let us know on cs@gm8group.com if there is a discrepancy on that and we'll find a solution kind regards Stephen @ Original Organics

“It still hasn't arrived!”

hi Roland sorry to hear this hasn't arrived yet, please can you reach out to us on cs@gm8group.com and we can look in to that for you kind regards Stephen @ Original Organics

“Compost bin - arrived next day after order. All seems good!!”

Hi! Thank you so much for taking the time to leave a review, it really helps our customers accurately understand our products and service as a business. Cheers, C.S

“Ordered and delivered in 3 days couldn't have asked for better service. Product ordered was spot on.”

Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

«
1
2
3
4
5
»

Original Organics is rated 4.2 based on 1,126 reviews