Onyx Accountants Reviews

Name: Onyx Accountants
Address: Onyx House, Unit 12 Phoenix Business Park Avenue Road Aston,, Birmingham
Rating: 4.80

4.8 Rating 10 Reviews

100 %

of reviewers recommend Onyx Accountants

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Phone:

03300431909

Email:

sarah@onyxaccountants.co.uk

Location:

Onyx House, Unit 12 Phoenix Business Park Avenue Road Aston,
Birmingham
B7 4NU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing and fast experience! Shawn is great! I highly recommend everyone to give him a try.”

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Posted 1 month ago

“The staff are friendly and approachable, and offer advice on how best to run your business. Unfortunately, they are not so good at explaining the advice they offer. But in the first 6 weeks of following the advice I was given, Onyx obtained a 4 figure tax rebate for me, and my profit increased by almost 8%. This does not include the tax saving on NI contributions, and a rebate of VAT on any purchase over 2k, which I didn't know about. Unfortunately, there does exist a communications barrier as Onyx talk in accountant's language, and I listen with layman's ears. A Director's Loan Account, for example, can be translated as a sub. They also become sluggish in responding to emails, but if you phone them they are always pleased to talk to you and try to help you understand things. On the whole the pluses outweigh the negatives, but they need to explain things in layman terms, and provide a full explanation of the consequences of changing from sole trader to Ltd Co, status. I feel that there should be an easy and effective means of doing this, but sadly I was left feeling as if I were drowning in an ocean of ignorance. Had Onyx provided me with an easy to understand and comprehensive explanation of the points mentioned, and been able to communicate in layman's terms, then my good rating, would have changed to very good.”

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Posted 9 years ago

Hi Steve, Thank you for taking the time to complete this review for us. We value our clients’ feedback and will always strive to improve the services we are offering. Firstly, I am very happy to hear that financially we have been able to provide you with tax rebates and also a profit increase. I am sorry you feel that we don’t always explain our workings in a way that you understand, we were not aware of this and will do our very best to ensure that we take the time to explain things in more detail to you in the future. Please don’t ever feel as though you are asking a ‘stupid’ question as we really are more than happy to do our very best to help you and ensure that you are 100% happy with the service we are providing. Kind Regards Team Onyx

Posted 9 years ago

“Paresh and the team have been incredibly supportive of our organisation over a number of years, always willing to go the extra mile to help out and ensure they provide useful and understandable financial information.”

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Posted 9 years ago

Hi Cathryn, Thank you so much for taking the time to complete this testimonial for us! We are very pleased to see that you are happy with the services we are providing. Kind Regards Sarah Hutchings

Posted 9 years ago

“Great to work with. Very helpful and efficient. Always there to answer any queries.”

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Posted 9 years ago

Hi Yiying, Thanks so much for completing this review for us! We really appreciate it! Kind Regards Sarah Hutchings Business Development Manager

Posted 9 years ago

“I didn't want just an accounting service but a business partner who could help me run my businesses and advise me on optimising revenues, keeping costs to a minimum and with a particular focus on tax efficiencies. Thats what I needed and thats what I am getting. The Onyx team are friendly, always willing to help and think outside of the box. I will certainly be with them for the long-term.”

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Posted 9 years ago

Hi Jonathan, Thank you so much for taking the time to complete this review for us, it really is appreciated! Kind Regards Team Onyx

Posted 9 years ago

“I have found the team at Onyx to be professional and helpful no matter whom I speak to at the office. They call me back when they say they will and are patient with my lack of knowledge and translate the accounts into plain English when I have a query. I love the Kashflow system online and am enjoying a greater level of understanding of my business finances. All in all a great team!”

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Posted 9 years ago

Hi Debbie, Thank you so much for taking the time to complete this review for us, it really is appreciated! Kind Regards Team Onyx

Posted 9 years ago

“Although I have only been a client for just over a year, i am now reliant to Onyx in so many ways. I have found them to be very proactive in all my dealings with them, and Onyx offer advice in a number of areas. Only wish i had looked to use then sooner. Abdul Rashid AR Sales & Marketing.”

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Posted 9 years ago

Hi Abdul, Thank you so much for taking the time to complete this review for us, it really is appreciated! Kind Regards Team Onyx

Posted 9 years ago

“Fantastic service from all the team at Onyx. Very quick to answer any queries and always file returns and accounts on time. Would definitely recommend. Duncan - Silent Noize Events”

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Posted 9 years ago

Hi Duncan, Thanks so much for taking the time do to this for us, it is much appreciated! Glad you are happy with the service we are providing. :-)

Posted 9 years ago

“Tracey Owens – Floor Finish Installations Purd Shoker is a brilliant asset to Onyx Accountants. He took the time to find out about our business, and then helped choose the Onyx service that best benefitted our company. Purd has helped us to make some good choices and I was particularly impressed with his tax knowledge, and how he advised us on making the correct savings in the right areas. Onyx Accountants are always professional and a pleasure doing business with, I tell all my colleagues, networks and friends about them, and would recommend to all. Thanks Purd”

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Posted 9 years ago

Hi Tracey, Thanks so much for taking the time to write a review for us! It's much appreciated!! I am glad that you feel we have provided such a great service for you, we will keep up the good work!

Posted 9 years ago

“I met with Onyx for the first time at the beginning of this year. They had been recommended to me. I initially needed advice on whether or not to go Ltd. I have a lot of clients who wanted to advise me - none of whom were accountants! I met with Purdip and found him extremely helpful. He was able to clarify my situation, resulting in my company going Ltd almost immediately. It is the best thing we have done as a business and Onyx have been at the end of the phone the whole time. Everyone I have dealt with has been helpful and supportive and our business has flourished.”

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Posted 9 years ago

Hi Vicki, Thank you for taking the time to complete this testimonial for us, it is very much appreciated. I'm glad that you have been pleased with the service Onyx has provided for you and that it has helped your business to grow!

Posted 9 years ago

Onyx Accountants is rated 4.8 based on 10 reviews