Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.51

4.5 Rating 812 Reviews

88 %

of reviewers recommend Only Oak Furniture

4.5

Based on 812 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 3rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! Thank you. We bought two more chairs.”

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Posted 7 months ago

Thank you so much, Josefina! We are so pleased to hear you gave us a 5 star rating! Excellent service! Thank you.

Posted 7 months ago

“Great piece of furniture, fantastic it was delivered already assembled . Great delivery no concerns”

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Posted 8 months ago

Thank you so much, Andrea, for your glowing 5-star review of Only Oak Furniture. We are so pleased to hear that the piece of furniture was delivered already assembled, with no delivery concerns. We greatly appreciate you as a customer of Only Oak Furniture. Thank you for your kind words!

Posted 8 months ago

“Fantastic service and superb communication. We are delighted with the quality of our sideboard and wouldn’t hesitate to use Only Oak Furniture in future.”

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Posted 8 months ago

Thank you, Jan, for your fabulous five star rating! We're over the moon to hear that you experienced fantastic service and superb communication, and that the quality of the sideboard exceeded expectations. We flourish on our customers being happy and returning to us for more, so we thank you for being a customer. We look forward to seeing you again soon when you require more oak furniture.

Posted 8 months ago

“Good service. Good quality furniture. Good delivery service.”

Only Oak Furniture 5 star review on 15th August 2023

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Posted 8 months ago

Thank you, Geoff, for your 5 star rating of Only Oak Furniture! We are so pleased that you recognize our good service, quality furniture, and delivery service.

Posted 8 months ago

“Lovely furniture great service”

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Posted 8 months ago

Thanks so much for your five-star rating, Sharon! We’re thrilled to hear that you enjoyed our Lovely furniture & great service. It means a lot to us, so thank You!

Posted 8 months ago

“Delighted with the oak dresser. Delivered in very good time, well packed and no issues. Very happy with the service.”

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Posted 8 months ago

Thank you so much for your five star rating of Only Oak Furniture! We are delighted that you are satisfied with the oak dresser and the delivery and packing process. We truly appreciate your kind words of appreciation and we are very happy to hear you are satisfied with the service!

Posted 8 months ago

“Beautiful well constructed chest of drawers. Really pleased with my purchase and would definitely buy from them again.”

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Posted 8 months ago

Thank you so much for the fantastic 5 star rating, Sally! We are pleased to hear that you are happy with your purchase and would buy from us again. We are so thankful to customers like you.

Posted 8 months ago

“Recently purchased 2 display cabinets and a small cupboard at a cost of over £1200. I am a little disappointed with the cabinets. The shelves are not solid, as pictured, and the back is like something you would find on IKEA furniture. Although, I do like the glass sides very much. Would I have bought them if I'd seen them in a store at over £500 each? Mmm, not sure. I guess you get what you pay for, although these aren't exactly cheap as chips. Delivery and communication was a little slow. The delivery guys were pleasant and brought the furniture inside. I'd probably purchase from Only Oak Furniture again, but would be more selective.”

Only Oak Furniture 4 star review on 7th August 2023

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Posted 8 months ago

Thank you for your 4 star rating of Only Oak Furniture, Sarah! We're glad that you liked the glass sides of the cabinets and that you found the delivery guys pleasant. We are sorry to hear that you are not happy entirely with the product. We do advise on this particular item that it is not 100% solid oak. We strive to provide our customers with top quality products.

Posted 8 months ago

“Excellent good quality furniture. Service fantastic and prompt.”

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Posted 8 months ago

Thank you so much Fay for your 5 star rating of Only Oak Furniture! We are glad to hear that you find our furniture excellent in quality and our service fantastic and prompt. We appreciate your loyalty and look forward to seeing you again soon!

Posted 8 months ago

“Unit OK, not best. Very light weight materials. catch broken on one of the doors but door still closes.”

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Posted 8 months ago

Thanks so much for your review, John! We strive to provide an excellent customer experience & are always here to help if you have any questions or need assistance.

Posted 8 months ago

“Quick delivery and customer services were very helpful and friendly when I rang them”

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Posted 8 months ago

Thank you so much Rebecca for your kind 5 star rating for Only Oak Furniture! We are so glad to hear that you had a great experience with our quick delivery services and customer support. We truly appreciate the feedback!

Posted 8 months ago

“Great table. Does the job. I put things on it. They stay there. Assembly instructions could have been clearer. Would be nice to know the best way to maintain the beech wood surface.”

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Posted 8 months ago

Thank you for your 4 star rating and review of Only Oak Furniture! We appreciate your feedback regarding the assembly instructions and your comment that the table does the job, allowing you to place items on it that stay there. We will also keep in mind your question about the best way to maintain the beech wood surface.

Posted 8 months ago

“Great company, good comms and products.”

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Posted 9 months ago

Thank you so much for your 5 star rating of Only Oak Furniture. We're thrilled to hear that you had a great experience with us and appreciated our company, communications, and products. We're so happy to have served you!

Posted 9 months ago

“Good looking desk, but drawers collide with sliding door. No help from manufacturer so far.”

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Posted 9 months ago

Dear Neil, Thank you for your feedback on our Only Oak Furniture. We really appreciate you taking the time to tell us what you liked and didn't like and how we can make improvements. We want to ensure that all our customers get the best service possible and we are determined to make sure that you are happy with the furniture you get from us. We have a dedicated team on hand to answer any questions you have or help in any way we can. So, please don't hesitate to reach out to us if you need any help. Once again, thank you for your feedback and we look forward to hearing from you soon.

Posted 9 months ago

“Absolutely love the pieces that I purchased from Only Oak Furniture. The quality is exceptional. The delivery was prompt. Would not hesitate to make further purchases from this company.”

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Posted 9 months ago

Thank you so much for taking the time to leave a 5 star rating for Only Oak Furniture, Egbert! I'm delighted to hear you absolutely love the pieces you purchased and that you are pleased with the quality and prompt delivery! We appreciate your kind words and look forward to serving you again soon.

Posted 9 months ago

“Took a very long time to arrive but apart from that the product is good”

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Posted 9 months ago

Thank you, Peter, for sharing your feedback about Only Oak Furniture! We're so glad you were able to find a product you love. We apologise if the delivery too longer to arrive then advised. We always strive too meet our customers delivery expectations and we will take your feedback on board and look into this.

Posted 9 months ago

“All delivered on time by excellent courier. Great service all round”

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Posted 9 months ago

Thank you so much, Robin, for your 5-star rating of Only Oak Furniture. We're glad you had such a positive experience with us, and it's even better that you've come back for more too! All delivered on time by an excellent courier and great service all round. We truly appreciate your loyalty and we're so glad to have you as a customer.

Posted 9 months ago

“Great customer service from Claire - we bought several pieces of furniture and had to delay delivery several times due to postponed house move. Claire made sure the deliveries were put on hold each time, re-scheduled and always responded to my emails promptly. Lovely pieces of furniture. One item came with a slight fault which Claire sorted out to my satisfaction promptly. Deliveries came on-time, on correct days and very friendly delivery drivers.”

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Posted 9 months ago

Thank you so much, Allison, for your 5 star rating of Only Oak Furniture! We are truly delighted to hear that both Claire and our delivery drivers provided excellent customer service throughout the process of purchasing and delivering several pieces of furniture. We also appreciate that Claire was able to resolve any faults promptly to your satisfaction. We strive to provide all our customers with a fantastic service and we are delighted that this was the experience you had with us.

Posted 9 months ago

“Seems to be good quality but only had it one week. Also competitive price. Well protected for transport.”

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Posted 9 months ago

Thank you so much, Roger, for your 5 star rating of Only Oak Furniture! We are so glad to hear that you found it to be of good quality and at a competitive price, and that it was well protected for transport. We hope you love your furniture for many years to come!

Posted 9 months ago

“Good quality and service delivered by excellent helpful men thank you.”

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Posted 9 months ago

Thank you so much for giving Only Oak Furniture a 5-star rating, Robert! I am thrilled to hear that you are pleased with the quality and service delivered by our friendly and helpful team. We appreciate your kind words and your business. Thank you!

Posted 9 months ago

Only Oak Furniture is rated 4.5 based on 812 reviews