Only Home Reviews

Name: Only Home
Rating: 4.39

4.4 Rating 846 Reviews

85 %

of reviewers recommend Only Home

4.4

Based on 846 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3880 5645

Email:

support@onlyhome.co.uk

Location:

Guardian House, 7 North Bar Street, Banbury
OX16 0TB

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Only Home 5 star review on 6th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price competitive and the delivery was very good. Will use this shop again”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“I bought dog toys. These appear well made. My puppy is yet to arrive so they haven't been tested out yet. They look as good as the picture. Took a little while to be delivered but arrived in good condition.”

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Posted 3 years ago

“Very impressed with your customer service. Very prompt and very helpful.”

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Posted 3 years ago

“The item is a gift so hasn't been opened fully but appears to be lovely! Very pleased. Quick delivery too.”

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Posted 3 years ago

“Great experience buying from this company and will use again.”

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Posted 3 years ago

“Exactly as the description. It is just what we wanted. Service and delivery were very efficient.”

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Posted 3 years ago

“Their customer service is first class clear precise and very efficient. This makes me feel very comfortable buying from them again. Can I add my background is Customer Service and these people are the best”

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Posted 3 years ago

“Good communication, item arrived sooner than expected and is better than the image on line. Very happy. Packaging was also first class.”

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Posted 3 years ago

“Competitive pricing and prompt delivery .I had not heard of OnlyHome before but was very impressed when I had a small issue with one of the items I ordered .They responded promptly to my email and arranged a solution keeping me informed which to my mind is good customer service”

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Posted 3 years ago

“Great service and a rapid response to emails”

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Posted 3 years ago

“Love the desk but delivery was slow. I understand this was impacted by COVID though”

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Posted 3 years ago

Hi Kirsty, thanks for your review although I apologise about that extended time to ship the item. The courier network is under immense pressure at the moment and it has caused some delays but we will keep feeding back comments like this to our sellers so they are aware of the problems.

Posted 3 years ago

“Quality products...better than they looked on the image.”

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Posted 3 years ago

“Excellent company, despite my purchase arriving damaged they were excellent in responding and sorting the issue.. Very pleased”

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Posted 3 years ago

“I have a complaint I have emailed because you cannot phone anyone and still no one has got back to me”

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Posted 3 years ago

H Julie, our support team have tried to contact you on multiple occasions about your order but have not had any response. The contact number provided does not connect and I am assuming you are also not receiving our emails. Our phone number as shown on the website is 020 3880 5645 and our email address is support@onlyhome.co.uk so please give us a call/email when you have some time so we can resolve the issues for you.

Posted 3 years ago

“Ordered 2 armchairs, arrived far more quickly than anticipated, within a couple of days. Lovely chairs. Really pleased with service and product.”

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Posted 3 years ago

“Fast delivery. The clock is lovely but has already stopped a couple of times. Keeping an eye on it as if it stops again will need to return it foe replacement.”

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Posted 3 years ago

“1st time I have purchased from this company and I am so pleased with my rug. What a bargain price, far lower than anywhere else and I got free delivery. If I have one criticism, they could have communicated more as I did not know the company and with such a good price it did cross my mind that they might have been bogus/scammers.”

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Posted 3 years ago

“Nice quality goods and fast delivery”

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Posted 3 years ago

Only Home is rated 4.4 based on 846 reviews