Only Home Reviews

Name: Only Home
Rating: 4.39

4.4 Rating 846 Reviews

85 %

of reviewers recommend Only Home

4.4

Based on 846 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3880 5645

Email:

support@onlyhome.co.uk

Location:

Guardian House, 7 North Bar Street, Banbury
OX16 0TB

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Only Home 5 star review on 6th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t had my parcel yet”

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Posted 3 years ago

Hi Victoria, I can see from the tracking we emailed over to you on the 22nd that delivery was attempted but was unsuccessful. They should have left a calling card but if they didn't, please go on to the tracking link and you can rearrange delivery there.

Posted 3 years ago

“Voucher was not sent as requested Should have arrived as Christmas present”

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Posted 3 years ago

Hi Paul, please accept our apologies on this. Due to a technical issue with the website this was stuck in our mailbox but I understand this has now been resolved and the present is available. Once again, I can only apologise about this.

Posted 3 years ago

“Excellent service and product manh thanks”

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Posted 3 years ago

“The cocker spaniel cheese board is of excellent quality and arrived promptly and safely packaged.”

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Posted 3 years ago

“Amazing and thank you Margaret for amazing customer service and getting my present here in time for Christmas x”

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Posted 3 years ago

“Very efficient and reliable. They keep you informed every step of the way. I am very pleased with my purchase!”

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Posted 3 years ago

“Very good value prompt delivery would use this firm again”

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Posted 3 years ago

“Excellent service from only home. Contacted me to say my original order was no longer in stock and offered me a suitable alternative which arrived promptly.”

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Posted 3 years ago

“Good selection of goods - poor delivery by courier who tossed parcel over the garden wall. Parcel was found the next day.”

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Posted 3 years ago

“I purchased two dogs toys, both of which were excellent quality and value for money. Delivery was fast and efficient. The overall experience was wonderful and I wouldn’t hesitate to use you again or recommend you to anyone else. Well done.”

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Posted 3 years ago

“Pre-ordered two bedside cabinets from Only Home. Not only did I get a great price for the cabinets but I also received them before the pre-order date. They look fabulous. Really happy with them and the service :-)”

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Posted 3 years ago

“Sadly problems can occur when dealing on-line and not all are malicious or intentional. The onlyhome team did a great job in helping with then resolving a issue and did so swiftly. Thank you. You can trust these folks...stay safe all!”

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Posted 3 years ago

“Love love my orchid. The delivery was fast. The orchid was well packed and it looks beautiful. It’s a larger than I thought but i found a lovely home for it.”

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Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

“Love this product. The ladder shelves are lovely solid wood and really good quality.”

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Posted 3 years ago

“I pre-ordered a chair in plenty time for Christmas. Unfortunately, my order was delayed, largely due to the pandemic but OnlyHome kept me updated with a revised delivery date. But again the delivery date passed. I contacted OnlyHome and they immediately followed up my order and it was delivered within a few days in plenty time for Christmas. OnlyHome's service is exemplary, sadly lacking with most other retailers these days. Will certainly use OnlyHome for future purchases and their products are superb.”