online4baby Reviews

4.00 Rating 4 Reviews
75% of reviewers recommend online4baby
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Telephone
communication channels

How would you rate online4baby?

Your Rating
Tell us how Company made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Ordered a cot back in early June 2018. It arrived damaged. Damage to cot exterior, drawer was not functioning and was sticking after assembly by following instructions to the T. Overall quality of cot was not great. As a customer I was not happy with the product and emailed and called right away to request and exchange or refund. Customer service were only willing to help to replace the drawer, even though I expressed I was unhappy with the quality. After 3/4 of an hour on the phone they asked me to take a video of the drawer and cot and send this in. As a customer I have a 14 day right to request an exchange or refund - to this date this has still not happened! After escalating the issue to a manager, who agreed that they would collect and refund the cot, after 3 attempts and 3 times waiting in for the collection to take place, no one has turned up! We have been completely lied to each time when requesting what is happening. Over a month on, I have no cot, 8 months pregnant and am out of pocket. Shocking customer service, liars! Would not recommend! Since writing this review On the 25th July on trustpilot , i was contacted by a manager from the company and was told my item had been confirmed as collected and the refund was now processed by him via the accounts team personally, I promised the funds would be returned to my account within 24 hours and He asked if I would now remove this review??!! It’s now 27th July, I have been lied to again, and am still out of pocket, with no cot! Unnecessary stress being caused by this company."
Helpful Report
Posted 2 months ago
"Excellent range of baby products and prompt delivery service."
Helpful Report
Posted 8 months ago
"Great products sold - cheaper! Fast delivery."
Helpful Report
Posted 1 year ago
"Quality and price excellent."
Helpful Report
Posted 1 year ago
online4baby is rated 4.00 based on 4 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support
Cookies help us improve user experience. They are also used for statistics, quality assurance, social media and for marketing. By using our website you consent to all cookies in accordance with our User Privacy Policy and Business User Privacy Policy.
Close This