Online lock and safe centre Reviews

4.85 Rating 159 Reviews
97% of reviewers recommend Online lock and safe centre

About Online lock and safe centre: Top UK suppliers of security products. Buy door and window locks, handles and ironmongery incl. UPVC at low online prices with great service.

Visit Website

Phone:
0208 993 4000

Email:
toni@onlinelockandsafecentre.co.uk

Location:
8 Northfield Ave
Ealing
London
W13 9RJ

Are you a business owner?
Click Here

Write Your review

Tell us how Online lock and safe centre made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
on-time delivery
100%
Customer Service
communication channels
Email
"I ordered an old style of lock to repair an old one in an existing door. I did not expect to achieve this! The lock was perfect fit for the old one. Packaged very well & arrived undamaged (could very easily got bent). It arrived the next day after ordering. The recommended door handle did not fit however - screw centers were incorrect & they acknowledged the error - are accepting handles back for refund. Service was very good otherwise."
Helpful Report
Posted 2 years ago
Visit Website
"Good service, but site should be improved. Ordered 4 items, only 1 got into basket instead, so received 1. Tried few more times - same thing. So finally had to pay for extra postage. Was offered discount, but hey... If everything worked properly, I'd get it all in the first time."
Helpful Report
Posted 2 years ago
"Had the product I wanted in stock however on fitting it I noticed very marginal dimensional differences and finish quality resulting in problems fitting the item. I had to resort to filing a little to obtain the required result"
Helpful Report
Posted 2 years ago
"Contact with company was considered good as was payment method. Delivery by Carrier very expensive when postal service could have been used. For this reason only would not recommend ."
Helpful Report
Posted 3 years ago
Postage was expensive but item was oversized and delivered to Scottish Isles.
Posted 3 years ago
"It's clear from the dispatch note that you receive a 55% discount from your supplier. None of this was passed on to the end users which is disappointing. Nevertheless, we all need to make a profit, Also, the delivery was prompt."
Helpful Report
Posted 3 years ago
"Item was not in stock, but good communication and it was quickly ordered and dispatched."
Helpful Report
Posted 3 years ago
"All arrived as ordered, Much easier than going to a shop then finding out that they have to order the locks, cut the keys once they have found the blanks etc."
Helpful Report
Posted 4 years ago
"Good service"
Helpful Report
Posted 4 years ago
"Solid product, fast delivery, easy to fit."
Helpful Report
Posted 4 years ago
"very helpful and quick delivery"
Helpful Report
Posted 4 years ago
Online lock and safe centre is rated 4.85 based on 159 reviews