“very pleasant, very helpful rep!
I liked the way that after taking all my details etc I was simply asked what I wanted to pay and the calm cleared allowing me to get on with my day. After a short time I was then called back with a quote for a policy that met all my requirements and surpassed the my expectation on price. A really good customer experience!”
“As a new auto trading business, Onesure Insurance Company were so helpful and vital in the setup. Every step of the process was explained fully and the online service to add or remove vehicles is very easy to follow. Thank you Onesure for your assistance.”
“Good response from advisor follow on was a bit of a problem , Initial advisor, after quoting and I believe paying , then passed me on to another person who needed to go through a few details. If I remember right they could not see on their screen when I had bought the policies.
Plus I had a number of missed calls but could not get back to the person who had phoned so didn't know if the calls were important or not.
This all sounds like a complaint...it is not, the service was good and friendly, maybe just needs tweeking
Ken Poole....Tedd Engineering”