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One Stop Flooring Ltd Reviews

4.8 Rating 282 Reviews

98 %

of reviewers recommend One Stop Flooring Ltd

Company Reviews

Product Reviews

4.8

Based on 282 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

One Stop Flooring Ltd 5 star review on 13th April 2023

One Stop Flooring Ltd 5 star review on 13th April 2023

One Stop Flooring Ltd 5 star review on 30th September 2022

One Stop Flooring Ltd 5 star review on 30th September 2022

One Stop Flooring Ltd 5 star review on 10th December 2021

One Stop Flooring Ltd 5 star review on 4th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful on phone and price was best . Delivery had to be rescheduled because lorry to big for our street but no problem and product seems to be exactly what it says on the tin. Due to be installed in new year. Purchased now as advised prices due to increase.”

Posted 1 year ago

“One stop flooring was the only store that had specific laminate flooring in stock that I tried to find. Their customer service was also great arranging delivery up north.”

Posted 1 year ago

“Quick delivery, cheapest price on web but also contactable by phone to discuss order and check stock availability. great service, would highly recommend”

Posted 1 year ago

“Excellent service. Had to return underlay and it wasn't a problem. Delivery was smooth. Quality of the flooring exceptional. Feedback: Would be good to get outsourced delivery team to deliver into the property .”

Posted 1 year ago

“Excellent service”

Posted 1 year ago

“One Stop Flooring have provided me with excellent services from start to finish. I used their chat facility and very promptly got a quotation from them at a very competitive price. Within the hour I had ordered the flooring and Reena sent through all the necessary paperwork and confirmed that my delivery would arrive a few days later. The courier company was brilliant and their driver Lee, was very helpful. Thank you for making this a very stress free delivery.”

Posted 1 year ago

“The lady who took my order helped me each step of the way and then helped me with the card when it didn’t work the first time. Great service. The delivery was well managed with the driver telling me where he was and what is eta was”

Posted 1 year ago

“Very good service from ordering to delivery”

Posted 1 year ago

“Knowledgeable, helpful and friendly staff. Products delivered to my home on time. Would certainly recommend.”

Posted 1 year ago

“We're very happy with the service of One Stop Flooring. Great advice over the phone. Quick delivery.”

Posted 1 year ago

“Really pleased with the floor and with the outstanding customer service! Fantastic service by all members of the team! The lady in the store is so kind and helpful. Purushottama is very knwodegable and helped us to pick the right floor and Brady is my hero! He went above and beyond in terms of customer service. I havent seen that type of customer service before from any other establishment. It really left an impression on me and my husband.”

Posted 1 year ago

“We ordered and received our order of oak flooring from One Stop Flooring and we were so pleased with the product and service we received. Initially, I commenced on the online chat and received a response to my questions straight away. When I decided on the order, the process for ordering was so easy.”

Posted 1 year ago

“Have not laid the flooring yet but the quality was as expected, delivery was fast and the customer service was great.”

Posted 1 year ago

“Knowledgeable and all round very professional”

Posted 1 year ago

“Competitively priced products and stock available. The online ordering was very efficient and smooth. When I had a query on the delivery date and time they investigated promptly and came back to me quickly.”

Posted 1 year ago

“Ordering process was easy and advice given was welcome. My delivery was a day late but I was informed there might be a slight delay so no problem with this. Goods were delivered in full and the delivery driver was helpful and efficient. I have no problems dealing with One Stop Flooring again”

Posted 1 year ago

“Very professional”

Posted 1 year ago

“Excellent service, prompt delivery, never any problem to get anyone on the phone to clarify. Highly recommend.”

Posted 1 year ago

“Great company, very efficient service and communication.”

Posted 1 year ago

“Great service, super fast delivery.”

Posted 1 year ago

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One Stop Flooring Ltd is rated 4.8 based on 282 reviews