On The Beach Reviews

2.83 Rating 7 Reviews
43% of reviewers recommend On The Beach

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"Easy enough to book a holiday on the website, but a few weeks later when I tried to reserve seat numbers for the flights they wanted £80. I eventually managed to book the seats directly with the airline for around £30."
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Posted 4 months ago
"Beware everyone that books through On the Beach. They are registered with ABTA, however when you get miss sold a holiday through false advertising, you get no response from these cowboys. And to top it off they then use a third party to supply your apartment. The trouble then comes when you find out the third party is not even covered by ABTA regulations. A total con and an absolute disgrace these people can get away from their responsibilities. Check all paperwork and ensure you are fully covered. Don't waste your hard earned cash on these incompetent fraudsters."
1 Helpful Report
Posted 11 months ago
"Started off great but as time went bye they failed to comunicate. Seemed once they got the full payment they didnt want to know. Family was left stranded in resort after failing to be picked up by transfer operator and had to take taxi at our cost. Transfer company wont reply and last email to On the beach was read and closed without any reply from them. Disgraceful attitude, rubbish customer service and they should be inverstigated."
1 Helpful Report
Posted 1 year ago
"Good prices, easy website to navigate to, excellent customer service."
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Posted 1 year ago
"Holiday booking, was nice and easy, all paperwork filled in online, and great holiday"
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Posted 1 year ago
"Fantastic value and always deliveres what it promises."
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Posted 1 year ago
"If there was a very very poor rating it would be to good for this awful company. I am owed over £450 for a holiday THEY cancelled in November 2015. They originally advised 28 days but 3 months later still no money back and claiming it will be another 28 days minimum. They will take no responsibility what so ever and are blaming Easyjet for the problem saying they have not refunded them so they will not refund me !! Does this not tell you something about the company and maybe its financial status, do you really want to entrust your money to a company like this. Terrible company should never be trading. Avoid at all costs."
1 Helpful Report
Posted 2 years ago
On The Beach is rated 2.83 based on 7 reviews
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