Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

OliversBabyCare Reviews

4.7 Rating 2,274 Reviews

92 %

of reviewers recommend OliversBabyCare

Company Reviews

Product Reviews

4.7

Based on 2,274 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

OliversBabyCare 5 star review on 29th February 2024

OliversBabyCare 5 star review on 19th December 2023

OliversBabyCare 5 star review on 21st April 2023

OliversBabyCare 5 star review on 28th March 2023

OliversBabyCare 5 star review on 22nd March 2023

OliversBabyCare 5 star review on 28th February 2023

57

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bigger than what I ordered:(”

Posted 1 year ago

“Fast delivery but box had been opened to combine shipping with another item, poorly sealed back up and then looked like it had been dropped several times. No damage to the product but as this is a baby shower gift not ideal with it looking so tatty.”

Posted 1 year ago

“I didn’t get ones I wanted but there still lovely !!”

Posted 1 year ago

“Great, my only problem was a suppliers issue.”

Posted 1 year ago

“I still haven’t received my parcel? It’s stuck with yodel and I’ve written an email to no avail.”

Posted 1 year ago

“Great product but not happy that the postage was so expensive. Postage should've been cost price. Making money on postage is a form of fruad.”

Posted 1 year ago

“I ordered a baby gate 5th April needed latest 9th April ~ delivery 1to3 days. Unfortunately still haven't received by courier its not even on its way apparently still being processed. I had my granddaughter the weekend & needed this desperately.”

Posted 2 years ago

“Ok experience. The gate is fine apart from lock at the bottom, doesn’t lock, no way that works. Had to use the gate or our puppy would’ve trashed the house!!”

Posted 2 years ago

“Item description not good. Product was nice but not what I thought it was going to look like. Colour said Mauve but was baby pink. There wasn't enough photos, description or dimensions given. Based on the little info I could see I was quite surprised at the type of fabric underneath the bib, it was far to thick and the bib was also huge!”

Posted 2 years ago

Dear, Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you would like to talk to us about your issue you can do so by contacting our customer service team at info@oliversbabycare.co.uk Many Thanks OliversBabyCare

Posted 2 years ago

“Great prices, still waiting over a week extra than told for my order.”

Posted 2 years ago

Hi, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Posted 2 years ago

“Oliver's baby care themselves were fab. The product I ordered was faulty and they sent a replacement through straight away. The product itself (Callowese Pinto Rocking Horse) was not well designed and hard to assemble because of ill-fitting grooves/screws but, after a lot of effort, it looks nice.”

Posted 2 years ago

Hello,, Thank you for the feedback we really appreciate it, and we are glad that everything was sorted for you in the end. Many Thanks Olivers babycare

Posted 2 years ago

“Ordered 2 items, first was delivered really quickly. Second item was completely forgotten and when I tried to contact I waited days and got no response so lost out on money and still didn’t get the item.”

Posted 2 years ago

Hi Alice, Thank you for your much valued feedback. I can see that your first email came through to us Thursday 7th of October, and was responded to by our customer service team within 2 hours. We have advised that the second item was inside the box of the larger item and were therefore both delivered to you on Wednesday 6th of October. If we have not received your original emails, please do send these over so we can look further into this! Do let us know if we can be of any further assistance in the meantime. Many thanks, OliversBabyCare

Posted 2 years ago

“It was easy to order and had no problems.”

Posted 2 years ago

Hello, Thanks for your great feedback. We're glad you had a positive shopping experience. We hope you shop again soon! Many thanks, OliversBabyCare

Posted 2 years ago

“Delivery and service was fine. There is slight damage to zip of the product.”

Posted 2 years ago

“They use royal mail for delivery...not only was this late but when it did come they put a card through the door even though in. Card telling us to go to a collection office miles away which is shut Sunday and won't be able to get to before going on holiday which was reason for purchase so won't be able to assess quality of goods.”

Posted 2 years ago

Hello, We are sorry to hear that Royal Mail has let us down. We always ensure orders are dispatched on time and then rely on their service. I hope to hear your receive your item from them soon. Many Thanks OliversBabyCare

Posted 2 years ago

“Good”

Posted 2 years ago

Hi Marco, thank you for the review. We hope to see you again soon. OliversBabyCare

Posted 2 years ago

“Quick delivery but box was damaged. Luckily the product was not”

Posted 2 years ago

Hi Chelsey, thank you for the review. We're sorry that the product box was damaged but we're pleased to hear that the product is still in working condition. Please do not hesitate to contact us if you have any issues at info@oliversbabycare.co.uk. OliversBabyCare

Posted 2 years ago

“dfsdfasdfafasdf”

Posted 2 years ago

Thank you for the review, Tom. We hope to see you again. OliversBabyCare

Posted 2 years ago

“Good selection but check out with paypal bit laboured in comparison to other web purchases online.”

Posted 2 years ago

Hi Gillian, thank you for the review. We're sorry to hear the PayPal checkout was an issue for you. We will certainly look into this and see what we can do to improve the process. We hope to see you again soon. OliversBabyCare

Posted 2 years ago

“I dont know yet as i just ordered the product.”

Posted 2 years ago

Thank you for the review. We hope to see you again soon. OliversBabyCare

Posted 2 years ago

«
1
2
3
4
»

OliversBabyCare is rated 4.7 based on 2,274 reviews