Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Chessington
Rating: 4.80

4.8 Rating 169,061 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 169,061 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park
Chessington
KT9 1TQ

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Oliver Bonas 5 star review on 6th August 2023

5351

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the store”

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Posted 1 month ago

“I love Oliver Bonas, however I ordered some presents for Mothers day that never arrived. I was backwards and forwards with web chats but the result was disappointing for me.”

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Posted 1 month ago

“Staff in store were lovely and friendly”

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Posted 1 month ago

“I was disappointed that choosing the pick up in store option actually took longer than having it delivered and I missed the opportunity to wear it for the occasion I needed it for.”

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Posted 1 month ago

“No issues.”

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Posted 1 month ago

“Overall it was a very easy shopping experience on the website.”

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Posted 1 month ago

“The order i received was faulty...the sunglasses hadva scratches on them so I had the inconvenience of sending them back. I then went to a shop out of my way to buy them. Happy now I have a pair of fit for purpose glasses. Thx”

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Posted 1 month ago

“Easy ordering process.”

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Posted 1 month ago

“Lovely Jewellery, not always easy to find the reduced items.”

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Posted 1 month ago

“Easy to use website and very easy to organise delivery and plenty of payment options. Very helpful that you can buy online but return in store.”

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Posted 1 month ago

“The purchase was easy, but the website requires improvement”

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Posted 1 month ago

“Normally my experience In store is pleasant however on this occasion it was anything but pleasant! I was looking at a skirt and dress both in the same print, as a I turned round to my mum to show her, a very rude pushy sales assistant grabbed the items out my hand stating “I’ll put these in the fitting room for you” one of the items wasn’t even my size but she didn’t listen quickly walking towards the fitting room.”

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(Aberdeen) - Posted 1 month ago

Hi there, we're sorry to hear that you had a negative experience in one of our stores, this isn't the service that we aim for. Please do e-mail us with the details at askus@oliverbonas.com so we can have a look into this for you. Have a lovely afternoon, Team OB

Posted 1 month ago

“Navigating pictures of items is cumbersome”

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Posted 1 month ago

Hi there, we're sorry to hear this - please can you e-mail us at askus@oliverbonas.com with expamples of what you mean so we can have a look into this further for you. Thank you, Team OB

Posted 1 month ago