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OK Vape Reviews

4.8 Rating 5,384 Reviews

95 %

of reviewers recommend OK Vape

Company Reviews

Product Reviews

4.8

Based on 5,384 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 25th April 2023

OK Vape 5 star review on 3rd April 2023

OK Vape 5 star review on 28th February 2023

OK Vape 5 star review on 9th February 2023

OK Vape 5 star review on 27th July 2022

OK Vape 5 star review on 25th August 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My review would normally be 5 star for service and quality, however on my last order I've had 2 of the e-cig refills that wouldn't work because there was no fluid in them ☹”

Posted 2 years ago

“I was surprised to have only received one battery on my order this time as you have always sent me two every time I buy a bulk order”

Posted 2 years ago

Hi Andy, We have recently changed our multibuy offers on the refills so that they no longer come with any batteries by default, but all multibuys now offer a cheaper price per pack on the refills. This was in response to customers not always wishing to receive a spare battery whilst still getting a great deal on our refills. To simplify the multibuys we now offer the option to add one battery to any multibuy at a reduced price. The multibuy that you purchased was cheaper than what you had paid previously as the price of the refills on the 50 pack has gone from £4.50 to £4.40 per pack. I hope that this clears it up but you can find out more on this blog post: https://okvape.co.uk/blog/news/new-cigalike-multibuy-deals/ or on the product page where you purchased your multibuy. Please don't hesitate to get in touch with us if you have any questions.

Posted 2 years ago

“Brilliant service but sadly these filters make me cough they weren't that nice to be honest”

Posted 2 years ago

“Paid for next day delivery didnt come. Came 10 days later not very happy as had the same last time also. Why does delivery take so long even when the next dsy delivery is an option?”

Posted 2 years ago

“Very friendly staff always willing to help”

Posted 2 years ago

“Excellent speedy delivery. Just what I ordered, and reasonably priced”

Posted 2 years ago

“Refills for e-cigarettes seem better quality and quantity ( keep it up) no happy with postal costs as this is a bit of an extra cost that make budgeting harder”

Posted 2 years ago

Hi Michael, thank you very much for taking the time to leave us your feedback. We do have paid delivery options that offer faster delivery times however our standard delivery service is free and shipped via Royal Mail 24 so often comes in 1-2 days. This service is free on all orders with no minimum order requirement so you are always welcome to choose this option at checkout. If you have any questions at any time regarding our products or service then please don't hesitate to get in touch.

Posted 2 years ago

“Bit high in nicotine would be better if lower than 18 mg”

Posted 2 years ago

“I’ve been using these for years, unfortunately I don’t think the batteries are as good as they used to be.”

Posted 2 years ago

“It's great helping me to stop smoking cigarettes .”

Posted 2 years ago

“Easy to use site, great service, found the new aspire flexus: amazing!”

Posted 2 years ago

“Very similar to smoking a cigarette. Prefer these to the other vaping devices.”

Posted 2 years ago

“Great communication and pricing. I find the ecigs easy to use and they are really helping me replace cigarettes. Would have given 5* but they don’t seem to charge fully ( the king size seems better than the standard ).”

Posted 2 years ago

“Great taste would recommend it”

Posted 2 years ago

“Faster dilervery would of been nice but good serive over all”

Posted 2 years ago

“No complaints , quick service, more expensive than buying in Asda”

Posted 2 years ago

“Good e cig, but the batteries don’t seem to last as long as they used to.”

Posted 2 years ago

“Apart from the rare occasion when a refill is empty (I have had about 10 over the years) I find the product very good. If not for this fact I would have given it 5 stars.”

Posted 2 years ago

“Have just changed to menthol refill and find doesn't leave so much aftertaste as tobacco. Ordering and delivery is excellent, so easy and usually get my delivery the next day.”

Posted 2 years ago

“Very happy.. would be 5 stars but only the price of refills.. cheaper in Asda..”

Posted 2 years ago

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OK Vape is rated 4.8 based on 5,384 reviews