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OK Vape Reviews

4.8 Rating 5,397 Reviews

95 %

of reviewers recommend OK Vape

Company Reviews

Product Reviews

4.8

Based on 5,397 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 25th April 2023

OK Vape 5 star review on 3rd April 2023

OK Vape 5 star review on 28th February 2023

OK Vape 5 star review on 9th February 2023

OK Vape 5 star review on 27th July 2022

OK Vape 5 star review on 25th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Posted 1 month ago

Hi Teresa, We are very happy to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Despite same usage pods aren't lasting as long. Still good product and swift delivery”

Posted 1 month ago

Hi Nita, Thank you for your feedback. We're very sorry to hear you have not been completely satisfied with our products, if you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Bleu @ OK Vape

Posted 1 month ago

“Tips were great”

Posted 1 month ago

Hi Margaret, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to reach out if we can be of any assistance. Best wishes, Bleu @ OK Vape

Posted 1 month ago

“Great fast service and great prices. Thank you.”

Posted 1 month ago

Hi David, Thank you for taking the time to leave us a review, we are thrilled to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“I really like the pods, particularly because there’s no smell from them and while smokey enough, they’re not a big cloud like some others. The Kudos points are a waste of time though, it’s been telling me I have 8 points for months, this has never changed despite several purchases of £70 odd plus. At least with the old points system I got money off, the more I bought. I have no idea what the point of these Kudos points are. Also, I get annoyed at the frequency of Emails, looking like there may be some extra special discount deal going on the pods, then when I open it up, it’s the standard, exact same discount for multi buying as is always on. These things aside, the pods are still my favourite”

Posted 1 month ago

Hi Jacqueline, Thank you for your feedback, I will pass this on to the relevant team! Unfortunately, the loyalty scheme was discontinued around the 10th of October. Please be rest assured, that an email was sent out around the start of October with information about the removal of our Kudos loyalty scheme. We're very sorry if you didn't receive this, it may be in your junk folders, otherwise, please get in contact and I can send this to you. If we can be of any assistance please don't hesitate to get in touch. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“The product is as advertised, easy to use and satisfying.”

Posted 1 month ago

Hi There, We are very happy to hear that you are satisfied with our product, thank you for taking the time to leave us a review. If we can be of any assistance, please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“great service and speedy delivery”

Posted 1 month ago

Hi Dorothy, Thank you for taking the time to leave us your honest feedback, we are thrilled to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Only sent wrong ones once in 8 years so very happy they are going to send right ones so very good service thank you Alan Slape”

Posted 1 month ago

Hi Alan, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Easy to order and delivery was very speedy.”

Posted 1 month ago

Hi Christine, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 1 month ago

“Continues to help me stopping smoking”

Posted 1 month ago

Hi Allan, Thank you for taking the time to leave us a review! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Ordering process was fine as usual but delivery was late. Probably a British mail problem not yours as their app set the delivery date.”

Posted 1 month ago

Hi Frank, Thank you for your feedback, we are very sorry to hear your order took longer than expected to arrive. We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down. If we can be of any help at all, then please don't hesitate to get in contact. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“I use the e-cigs, they stopped me from smoking. Different strengths to suit different needs. Simple and straightforward to use, don't leak everywhere. Fast delivery as well.”

Posted 1 month ago

Hi Dawn, We are thrilled to hear this, thank you for taking the time to leave us your lovely review. Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Had a few (3) customers comment filters are not lasting as long as they used to ! ?”

Posted 1 month ago

Hi Sheena, Thank you for your review, I would like to reassure you that we have made no changes to the manufacturing of our products. If you experience any issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Bleu @ OK Vape

Posted 1 month ago

“Very happy with the quality & price.Excellant quality.”

Posted 1 month ago

Hi Maureen, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please reach out if there is anything we can be of help with. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Excellent service and a great product.”

Posted 1 month ago

Hi Michael, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Good quality products, shame they got rid of their rewards incentive”

Posted 1 month ago

Hi Michelle, Thank you for taking the time to leave us a review, I have taken note of your feedback on the removal of our Kudos Scheme and will pass this on to the relevant team. If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Was easy to find what I wanted and delivery was quick. Very pleased”

Posted 1 month ago

Hi Leslie, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“I cant seem to get anything out of it its like 90% air and 10% vape.should there be a rubber seal between battery and filter bit...it seems a waste of money”

Posted 1 month ago

Hi Steven, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Bleu @ OK Vape

Posted 1 month ago

“Hello, there is nothing you can do to improve your customer service. Everything is perfect, very good prices, quick service, no postal payment and I have never had any complaints. Thank you for your service Jeannine Cartwright”

Posted 1 month ago

Hi Jeanine, We are thrilled to hear this, we are very glad to hear that you've been enjoying our products and service! Thank you for taking the time to leave us your review. We hope we can help again soon! Please do get in contact if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“I have been using this product for years. It suits my requirements well. I keep an eye for special offers to get the best value i can.”

Posted 1 month ago

Hi Lesley, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything we can do for you; we are more than happy to help! Kind Regards, Bleu @ OK Vape

Posted 1 month ago

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OK Vape is rated 4.8 based on 5,397 reviews