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OK Vape Reviews

4.8 Rating 5,385 Reviews

95 %

of reviewers recommend OK Vape

Company Reviews

Product Reviews

4.8

Based on 5,385 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 25th April 2023

OK Vape 5 star review on 3rd April 2023

OK Vape 5 star review on 28th February 2023

OK Vape 5 star review on 9th February 2023

OK Vape 5 star review on 27th July 2022

OK Vape 5 star review on 25th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a few (3) customers comment filters are not lasting as long as they used to ! ?”

Posted 1 month ago

Hi Sheena, Thank you for your review, I would like to reassure you that we have made no changes to the manufacturing of our products. If you experience any issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Bleu @ OK Vape

Posted 1 month ago

“Very happy with the quality & price.Excellant quality.”

Posted 1 month ago

Hi Maureen, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please reach out if there is anything we can be of help with. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Excellent service and a great product.”

Posted 1 month ago

Hi Michael, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Good quality products, shame they got rid of their rewards incentive”

Posted 1 month ago

Hi Michelle, Thank you for taking the time to leave us a review, I have taken note of your feedback on the removal of our Kudos Scheme and will pass this on to the relevant team. If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Was easy to find what I wanted and delivery was quick. Very pleased”

Posted 1 month ago

Hi Leslie, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“I cant seem to get anything out of it its like 90% air and 10% vape.should there be a rubber seal between battery and filter bit...it seems a waste of money”

Posted 1 month ago

Hi Steven, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Bleu @ OK Vape

Posted 1 month ago

“Hello, there is nothing you can do to improve your customer service. Everything is perfect, very good prices, quick service, no postal payment and I have never had any complaints. Thank you for your service Jeannine Cartwright”

Posted 1 month ago

Hi Jeanine, We are thrilled to hear this, we are very glad to hear that you've been enjoying our products and service! Thank you for taking the time to leave us your review. We hope we can help again soon! Please do get in contact if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“I have been using this product for years. It suits my requirements well. I keep an eye for special offers to get the best value i can.”

Posted 1 month ago

Hi Lesley, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything we can do for you; we are more than happy to help! Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Everything fine this end, purchase and delivery. Really good service.”

Posted 1 month ago

Hi Robert, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Excellent service”

Posted 1 month ago

Hi Christine, Thank you for taking the time to share your review, we are delighted to hear this! Please don't hesitate to get in touch if we can be of any help. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Great products, easy-to-use website, fast reliable delivery service, highly recommended.”

Posted 1 month ago

Hi Nigel, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Easy to order and came in good time too.”

Posted 1 month ago

Hi Glenys, We're very glad to hear this, thank you for your positive feedback! Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 1 month ago

“Ok vape is great a definately aid to stop smoking keeps hands busy. Will purchase again.”

Posted 1 month ago

Hi Kathryn, We are thrilled to hear this, thank you for taking a moment to share your experience with us. If we can be of any help, please don't hesitate to get in contact with us. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Great website, quick delivery, quality products at great prices.”

Posted 1 month ago

Hi Maxine, We are thrilled to hear this, we are very glad to hear that you've been enjoying our product and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Very good authentic flavour”

Posted 1 month ago

Hi Stephanie, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 month ago

“Very good service.goods delivered on time and nicely wrapped”

Posted 1 month ago

Hi Peter, We are very happy to hear this, thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Very good great help giving up smoking will definitely buy again”

Posted 1 month ago

Hi Stuart, Thank you for sharing your review! If we can be of assistance, then please feel free to get in touch. Kind regards, Bleu @ OK Vape

Posted 1 month ago

“Ordered refills for my vape. The site is easy to navigate and my order arrived in a few days.”

Posted 1 month ago

Hi Sophie, Thank you very much for taking the time to leave us a review and sharing your ordering experience with us. If we can help in any way, then please do get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 month ago

“Over last few months noticed cigalite refills not lasting as long used to average 1 per day now do not last for a day. Strenght also weaker”

Posted 1 month ago

Hi Richard, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Bleu @ OK Vape

Posted 1 month ago

“Good service”

Posted 1 month ago

Hi There, Thank you for sharing your review! If we can be of assistance, then please feel free to get in touch. Kind regards, Bleu @ OK Vape

Posted 1 month ago

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OK Vape is rated 4.8 based on 5,385 reviews