OK Vape Reviews

4.83 Rating 2,126 Reviews
96% of reviewers recommend OK Vape

About OK Vape: OK Vape are a UK based online vape store stocking a range of vape kits from carefully selected brands such as SMOK, Innokin & Aspire, alongside their bestselling OK Cigalike Kits and refills and a wide range of quality, UK-made e-liquids, as seen in Asda, Sainsburys and BP (M&S) Stores.
OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, we offer the lowest prices online on branded kits with FREE delivery via 1st class post on ALL ORDERS! Read some of our glowing customer reviews then click the 'Go To Store' link to shop online today.

Visit Website

Phone:
0870 609 3379

Email:
sales@okvape.co.uk

Location:
Unit 6 The Threshing Barn,
Woodhayes

Categories:
Vape Comapnies
Vape Companies

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
99%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.89 out of 5
"Have to say I have tried many and my preference is a good throat hit. The Extra strong (red box) are perfect for me. The best I have tried to date"
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Posted 1 month ago
"Excellent service very helpful customer services team A*"
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Posted 1 month ago
"Very good service"
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Posted 1 month ago
"Good company very happy"
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Posted 1 month ago
"Always shop with Ok Vape"
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Posted 1 month ago
"Excellent service, I will keep using. Thank you."
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Posted 1 month ago
"Always very helpful and prompt.Thankyou.🌞"
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Posted 1 month ago
"Quick delivery with no issues."
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Posted 1 month ago
"Fantastic customer service. Brilliant delivery!"
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Posted 1 month ago
"always happy with the service - very quick delivery - excellent"
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Posted 1 month ago
"Website easy to navigate, prices more than reasonable and delivery first class. Won't go anywhere else."
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Posted 1 month ago
"I’m very satisfied with your product."
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Posted 1 month ago
"Brilliant, hassle free and fast delivery."
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Posted 1 month ago
"I’ve been ordering ecigs from ok for a few years now, and have never been disappointed with either the service or the product. Wouldn’t dream of going elsewhere."
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Posted 1 month ago
"Very good delivery (next day) Product reasonably price and good quality."
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Posted 1 month ago
"Brilliant service all round"
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Posted 1 month ago
"Excellent value and excellent delivery times"
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Posted 1 month ago
"Very fast service & delivery"
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Posted 1 month ago
"The website is not intuitive at all. Product is good. The website has changed but they are not there yet. Re-order is a complete no no. It is like putting "please turn over on both sides of a match box."
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Posted 1 month ago
Hi James,

Thank you so much for your feedback. We're really sorry to hear that you're not happy with some aspects of our website. We are always looking to improve our service and feedback of any kind is important to us. We would certainly like to dig a bit deeper so that we can try to resolve these issues so will contact you by email to discuss further.

Kind Regards,

Alice
Posted 1 month ago
"A fast, easy & efficient service. Highly recommend. 5*****"
Helpful Report
Posted 1 month ago
OK Vape is rated 4.83 based on 2,126 reviews