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OK Vape Reviews

4.8 Rating 5,384 Reviews

95 %

of reviewers recommend OK Vape

Company Reviews

Product Reviews

4.8

Based on 5,384 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 25th April 2023

OK Vape 5 star review on 3rd April 2023

OK Vape 5 star review on 28th February 2023

OK Vape 5 star review on 9th February 2023

OK Vape 5 star review on 27th July 2022

OK Vape 5 star review on 25th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What I wanted. Prompt delivery.”

Posted 2 weeks ago

Hi Pamela, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 1 week ago

“when I first ordered from you I was quite happy , but now I'm not I think the batteries could be better , I have purchased such a lot it's ridiculous the amount of money I have spent .”

Posted 2 weeks ago

Hi There, Thank you for taking the time to leave your review. We're very sorry to hear you have not been enjoying our products. If you experience any further issues or have any questions then please get in touch at info@okvape.co.uk and we will be more than happy to help you. Kind regards, Bleu @ OK Vape

Posted 1 week ago

“very quick service”

Posted 2 weeks ago

Hi Geraldine, Thank you for taking the time to leave us a review, we are thrilled to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 week ago

“They were very helpful when I was placing my order. They explained about the different strengths that were available and helped me to decide which would be the best for me. Also, delivery was very quick and good communication throughout. I will be ordering from them again in the future.”

Posted 2 weeks ago

Hi Christine, We're very happy to hear that we have been able to assist you in choosing a product, do let us know if you should have any future questions. Thank you for sharing your positive experience with us and for your lovely feedback. If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Bleu @ OK Vape

Posted 1 week ago

“Just trying to get used to them. Up to now I am quite enjoying them.”

Posted 2 weeks ago

Hi Ann, We are delighted to hear this, thank you for taking a moment to leave us a review. Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 week ago

“Fast delivery and excellent service. I've been using them for a while and have never had a problem.I would, however, like to see a discount on smaller orders. I, like many others can't afford a big order to qualify for a discount.”

Posted 2 weeks ago

Hi Clare, Thank you for taking the time to leave us a review and for your feedback, I will pass this on to the relevant team. We are thrilled to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 week ago

“Always arrives fast! I really appreciate this, even though I'm careful not to run out. It's great to be able to "smoke" in the house, and even in bed. I'm chronically ill, so am mostly housebound and also bedbound. I'm very grateful to you for providing a decent product that I am able to use. Thank you!”

Posted 2 weeks ago

Hi Maggie, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to reach out if we can be of any assistance. Best wishes, Bleu @ OK Vape

Posted 1 week ago

“Quick and easy to use.”

Posted 2 weeks ago

Hi Noel, We are very happy to hear this; your feedback is very appreciated! Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 2 weeks ago

“Always quality product and speedy delivery”

Posted 2 weeks ago

Hi Lesley, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your feedback. Please don’t hesitate to reach out if we can be of any assistance. Best wishes, Bleu @ OK Vape

Posted 2 weeks ago

“I get on with them I order 10 packs at a time the only negative point is that I find 2 0r 3 refill not working they must have been dud ones my fault I should have complained”

Posted 2 weeks ago

Hi Fulvio, Thank you for your review. We’re sorry to hear you have been disappointed with some of our refills lately. I would like to reassure you that we have made no changes to the manufacturing of our products. If you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Bleu @ OK Vape

Posted 2 weeks ago

“Great service. Great products. Fast delivery.”

Posted 2 weeks ago

Hi Vicky, We are thrilled to hear that you continue to be satisfied with our products, service, and delivery speed. We genuinely appreciate you taking the time to leave us your review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 2 weeks ago

“Spot on 👍👍👍”

Posted 2 weeks ago

Hi Will, Thank you for taking the time to leave us your positive review! If we can be of any help at all, please don't hesitate to get in touch with us. Best Wishes, Bleu @ OK Vape

Posted 2 weeks ago

“All delivered quickly and proving to help!”

Posted 2 weeks ago

Hi Teresa, We're very glad to hear that delivery prompt, thank you for your positive feedback! Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 2 weeks ago

“I have been using ok vape for quite some time now. And although I do have some issues from time to time. I must say the way the lady sorts out any problems is very reassuring. Darren”

Posted 3 weeks ago

Hi Darren, Thank you for taking the time to leave us your review, we are delighted to hear that our team has been able to resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Bleu @ OK Vape

Posted 2 weeks ago

“I’ve been using OK vape for a few years now. Their service has always been excellent. Very quick delivery & good customer service 👍🏻”

Posted 3 weeks ago

Hi Nicola, We are thrilled to hear that you continue to be satisfied with our products, service, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 3 weeks ago

“Absoutley the BEST online company ever -my orders always arrive very quickly [ the next day if I order earlier enough ] & are reasonably priced, I so appreciate the option to order 6mg cigalike replacement refils too.”

Posted 3 weeks ago

Hi Ronald, Thank you so much for your very kind words. We're delighted to hear that you have consistently had positive experiences with us. Thank you for taking the time to leave us a review! If we can be of any assistance, please feel free to get in contact. Best Wishes, Bleu @ OK Vape

Posted 3 weeks ago

“Very satisfied with the fast service of sorting out my issue. Thank you”

Posted 3 weeks ago

Hi Caroline, We are delighted to hear this, thank you for taking the time to share your experience with us. If you need any assistance please don’t hesitate to get in touch. Kind Regards, Bleu @ OK Vape

Posted 3 weeks ago

“Brilliant company used them a few times the tapes are well worth the money although my last one didn't work rang them and had new one in the post the next day definitely 5stars”

Posted 3 weeks ago

Hi Brenda, We are thrilled to hear this; your feedback is very appreciated! I am glad we could get this resolved quickly and efficiently for you! Please do contact us if we can be of any help! Kind Regards, Bleu @ OK Vape

Posted 3 weeks ago

“The order was sent incomplete and while it was sorted out, I was left with a useless product over a weekend.”

Posted 3 weeks ago

Hi Stephen, Thank you for your review and feedback, I am glad we were able to rectify the issue and I apologise for the inconvenience caused. Please don't hesitate to get in touch if we can be of any assistance. Best Wishes, Bleu @ OK Vape

Posted 3 weeks ago

“While I was happy with purchase, since actually buying some refills from the supermarket I found that the quality of them not as good as in the starter pack, in fact they are really mild and tasteless to me , so hopefully if I buy from you maybe I’ll get better ones .”

Posted 3 weeks ago

Hi Penelope, I would like to reassure you that we have made no changes to the manufacturing of our products and that quality does not differ between products and kits. If you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Bleu @ OK Vape

Posted 3 weeks ago

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OK Vape is rated 4.8 based on 5,384 reviews