Oh Polly Reviews

1.60 Rating 136 Reviews
15% of reviewers recommend Oh Polly
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Email:
hello@ohpolly.com

Location:
Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD

Categories:
B2C
Consumer Staples
E-commerce

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Over 7 Days
average delivery time
Greater than 35%
on-time delivery
Greater than 77%
accurate and undamaged orders
Customer Service
Email, Live Chat, Telephone
communication channels
Over a week
queries resolved in
22 - 23 hours
Avg Email Response Time
Returns & Refunds
Difficult
refunds process
Could Be Better
returns process
"UK oh polly - Good quality and very nice packaging. Kept me updated on my delivery and straightforward about exchanges. However, a massive minus; I am usually a size 8 in all clothes. I’ve ordered a swimsuit. The model is said to be wearing a size small - 8. I bought a size 8 and it wouldn’t get past my thighs. So I ordered a size 10, the same thing. The model is definitely not wearing a size 8. The bottom part of my body is way smaller and skinnier than the models and I also have a small chest and the strap which covered the models big chest, hardly covered mine. I don’t understand why they would say she is wearing a size 8 as it would be impossible for her to get into that swimsuit without tearing it as it has no elasticity. She is wearing size 12 or above, in my eyes it’s false advertising and wasting my time exchanging like silly."
Posted 9 months ago
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Oh Polly is rated 1.60 based on 136 reviews

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