Oh Polly Reviews

2.45 Rating 313 Reviews
37 %
of reviewers recommend Oh Polly
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
average delivery time
Within 5 Days
on-time delivery
Greater than 61%
accurate and undamaged orders
Greater than 84%
Customer Service
communication channels
Email, Live Chat, Telephone
queries resolved in
Over a week
customer service
2.54 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
refunds process
Difficult
returns process
Could Be Better
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Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD

Does Oh Polly deliver on time?
(5 days ago)
Greater than 61% of reviewers feedback is Oh Polly normally delivers on time.
(5 days ago)
E

Delivery - Slow

38.60%
Industry Average
I had to pay for the return and create the label myself - seriously it’s 2019?? And wait for it, I still havnt received £100 return after a month despite my tracked delivery saying they signed for the parcel on the 24th April! They’ve now gone cold on my return and havnt answered any emails or messages for at least a week.
- Anonymous