Oh Polly Reviews

2.39 Rating 337 Reviews
35 %
of reviewers recommend Oh Polly
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
average delivery time
Within 5 Days
on-time delivery
Greater than 50%
accurate and undamaged orders
Greater than 84%
Customer Service
communication channels
Email, Live Chat, Telephone
queries resolved in
Over a week
customer service
2.54 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
refunds process
returns process
Could Be Better
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Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD

How do I contact Oh Polly?
(1 month ago)
You can contact Oh Polly by Email, Live Chat and Telephone.
(1 month ago)
Industry Average
Excellent customer service and very helpful, sorted out my problem very quickly. Excellent quality clothing also
- Anonymous
Ordered 3 items for my wife. Order arrived quickly and the clothes looked to be good quality. Unfortunately they were all too small, so sent them back. Received a refund within a week. Although the sizes were not inline with what we are used to, the service received was very good.
- Andrew D
Sorted out my issue almost straight away, really happy with the customer service!
- Paige Hobson