Oh Polly Reviews

2.39 Rating 337 Reviews
35 %
of reviewers recommend Oh Polly
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
average delivery time
Within 5 Days
on-time delivery
Greater than 50%
accurate and undamaged orders
Greater than 84%
Customer Service
communication channels
Email, Live Chat, Telephone
queries resolved in
Over a week
customer service
2.54 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
refunds process
Difficult
returns process
Could Be Better
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Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD

How do I contact Oh Polly?
(1 month ago)
You can contact Oh Polly by Email, Live Chat and Telephone.
(1 month ago)
70.12%
Industry Average
Excellent customer service and very helpful, sorted out my problem very quickly. Excellent quality clothing also
- Anonymous
Ordered 3 items for my wife. Order arrived quickly and the clothes looked to be good quality. Unfortunately they were all too small, so sent them back. Received a refund within a week. Although the sizes were not inline with what we are used to, the service received was very good.
- Andrew D
Sorted out my issue almost straight away, really happy with the customer service!
- Paige Hobson