Shipping & Delivery
|
|
---|---|
delivery methods
|
Courier, Postal Service
|
average delivery time
|
Next Day
|
on-time delivery
|
Greater than
66%
|
accurate and undamaged orders
|
Greater than
84%
|
Customer Service
|
|
communication channels
|
Email, Live Chat, Telephone
|
queries resolved in
|
Over a week
|
customer service
|
|
Avg Email Response Time
|
-1 hours
|
Returns & Refunds
|
|
refunds process
|
Difficult
|
returns process
|
Could Be Better
|
Email:
hello@ohpolly.com
Location:
Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD