How long does Oh Polly take to deliver?

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Merchant Metrics


Shipping & Delivery
delivery methods	Courier, Postal Service
average delivery time	Within 5 Days
on-time delivery	Greater than 50%
accurate and undamaged orders	Greater than 84%
Customer Service
communication channels	Email, Live Chat, Telephone
queries resolved in	Over a week
customer service	2.54 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
refunds process	Difficult
returns process	Could Be Better

Popular Questions:

Delivery

How does Oh Polly deliver? How long does Oh Polly take to deliver? Does Oh Polly deliver on time? How is accuracy and good condition of items delivered by Oh Polly?

Returns

How is Oh Polly returns process?

Customer Service

How can I contact Oh Polly? How quickly does Oh Polly resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Oh Polly.

Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD

How long does Oh Polly take to deliver?

(1 month ago)

Oh Polly normally delivers within 5 Days.

(1 month ago)

39.66%

Industry Average

“ I had a terrible time with ohpolly trying to get my money back! You have to pay for your own returns!! I definitely recommend using recorded delivery as they claim they haven’t had the order back thankfully I used recorded delivery and sent them a copy ever since I used them I have been hacked on my emails and there saying it’s because of ohpolly I contacted ohpolly over this matter they said nothing is wrong on there end and they have investigated the issue well how can they do that in less than a day I basic got told it’s not there problem even though it’s about there company!! I have had to change all they email and bank details please ladies think twice before ordering off them I have had four dresses off them in the past no problem but never sent them back this is the first time dealing with sending stuff back and it been hell dress are nice but not with the dress I would never put trust in them again over give them my time please be careful!!!! ”

- Anonymous

“ Delivery is ace tho. ”

- lucy

“ Terrible customer service!!! I made an order and paid for DPD next day delivery. The delivery arrived with one item missing from the delivery note and missing from the package. Reported this to Oh Polly who, apart from asking me to email them a copy of the delivery note, which I did straightaway, are now ignoring my emails and have done nothing to help me get the missing item or my money back. ”

- VME