“Like many others here, I have fallen foul of this initial £23.99 payment only to be informed that this was just for "pre-checks" and the actual unlocking fee is ANOTHER £48. Interestingly, the pre-check report confirms everything I already knew anyway and is totally bloody irrelevant!
In my particular case, I was aware that the old Galaxy S7 I had was locked to Vodafone and if I simply put a SIM in it (cheap PAYG) and made it operational again for 30 days, I could then request a FREE unlock from Vodafone using their online form.
Because I wanted to get this process completed within a couple of days, I decided to pay the £23.99 and get it sorted....stupid mistake.
These thieves are hiding a total rip-off operation behind a cleverly designed website which falsely leads you to believe that you will get your phone unlocked for the prices they advertise.... not a chance in hell.
I doubt there is a single person that has used this site that hasn't had to pay the "possible additional charges".
Immoral operation that should be shut down by Trading Standards for deliberately misleading people.”
“Stupidly saw these reviews after falling for the initial "pre-unlock" service. Avoid at all costs. Simply do not even consider using them. Go to your carrier, they will unlock your device free of charge, or for a small sum. There are also other physical places in your local town with less scammy sounding names that will actually unlock your device. DO NOT USE.”
“Scam. They don't mention up front about the extra 40 quid charge on top of their 'we unclock your phone for 19.99 plus vat.'
They take everybody's check payment knowing that this extra charge is going to be a deterrent to most of us...I'm just on to trading standards now....
Note to self: Don't be so dumb next time. Also, watch and learn how to get rich quick leeching off decent, trusting folk.”
“It’s a scam - stay well clear.
They ‘quote’ £19 and then after i paid, asked for a further £119.
No chance of any refund either.
And surprise surprise, no chance of anyone picking up the phone either....all you get is that they are experiencing a high volume of calls..... wonder why!”
“SCAM!!!! £19.99 +vat to unlock your phone, then demand another £39.99 + vat to unlock it as the first payment was only an "unlock check". Nothing was mentioned about the extra cost, they advertised the unlock for £19.99. These people need to be found and put away.”
“same problem. They take money of you and then want to charge another £60+ to finalise the unlock. Proper scam. I looked at the steps and description / text that showed, and nothing hinted at further cost!
Sam!! This was top on google advert.”
“This company will mislead you into parting with £22 to unlock your iPhone, then email you to say your unlock is ready and want you to pay a further £66 for the privilege.
The site is totally misleading, I, too, have reported it to trading services and copied Ofcom as swell. I doubt I'll get a refund, I only wish I had read the reviews first as there are far cheaper ways of unlocking a phone. As a comparison, my local mobile repair shop quoted me £45 to unlock iPhone 7 from Vodafone. I though that seamed expensive until now.”