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Official Hoverboard Reviews

4.8 Rating 3,360 Reviews

95 %

of reviewers recommend Official Hoverboard

Company Reviews

Product Reviews

4.8

Based on 3,360 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 24th February 2024

Official Hoverboard 5 star review on 24th January 2024

Official Hoverboard 5 star review on 24th January 2024

Official Hoverboard 5 star review on 17th December 2023

Official Hoverboard 5 star review on 11th September 2023

Official Hoverboard 5 star review on 19th December 2022

Official Hoverboard 5 star review on 16th December 2022

23

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time, 9yr old daughter loves it. The front wheel of the cart was a bit wobbly but could still use however when talking to the team online this was replaced quickly at no cost, all is working perfectly fine now. Have recommended to friends and family.”

“Superb and exceeds expectations”

“Bought 2 g2 off road bundles as a Christmas gift one of them broke on Christmas Day just went round in circles can’t get hold of anyone on phone only email and they take days to get in touch and it’s all automated it’s been 2 weeks and still not received a returns label this is not a trustworthy company DONOT use them”

“Whatever you do do not buy from this place. Opened our daughters hover board on Christmas Day and its broken. Company not replying to emails or not taking calls. Stay clear of this company!!!”

“Absolutely shocking customer service. Ordered a e scooter for my son for xmas and it wouldnt power on. I tried calling offical hoverboard and its always the same recorded message to say that they cant answer thier phones. Live chat dosnt work and they are slow at responding to emails and when they so its stalling tacits. Stay well clear of this company as they dont care that i have a really upset 12 year old looking for his xmas pressie.”

“Christmas present for my grandchildren. Wow what a great item. Kids don't get of it . One problem no cover for the charging point. So can't use outside when wet. Otherwise 10/10.”

“shame on you, I didn't get the package or the money back”

“Very quick delivery and hoverboard seems to be excellent quality.”

“Great customer service. Fast delivery and no hassle at all. Amazing scooter! Defs recommend”

“"Absolutely loving my Official Hoverboard! The sleek design caught my eye, and the ride exceeded expectations. Smooth controls, easy maneuverability, and the battery life? Impressive. It's become my go-to for a fun, reliable commute. Two thumbs up!"”

Official Hoverboard 5 star review on 17th December 2023

“Absolutely would not recommend, I ordered the package bundle with personalisation the first week of November. I was informed that I would receive my order guaranteed the first week of December, this did not happen. I received my order today which is 1 month and 9 days after the order date, without the personalised kit which I have now been informed that it has been sent out separately. When you try and contact this company you will hear a pre recorded message stating they are busy, they will only answer emails.”

“Ordered 2 hoverboards. Have still not received them! Nobody answers my emails and the phone number states due to this busy period they are not taking calls! Would not recommend avoid. Could be a scam!”

“Unreal and very easy to use . 10/10”

“Getting worried! Ordered the hover board on the 22nd of November still has not arrived. Fingers crossed it will be here before Christmas Day”

“Great quality product thanks you santa”

“Absolutely perfect service and fantastic quality product. After doing a rather extensive amount of research on these hoverboards, Official Hoverboard seemed to be the right option and it certainly was! The product is very high quality and the battery lasts really well. Would highly recommend Official Hoverboard”

“www.officialhoverboard.co.uk **SCAM WEBSITE** Placed order over a week ago, nothing received. Phone number goes to answer machine. Address is serviced office. Looks like a sham director on the company. No response to emails. I should have known better and checked if they were contactable first. Don’t get scammed, they are ripping off people. Reporting to police, who probably won’t do anything.”

“Extremely dissatisfied with the customer service, I have handed in my scooter for inspection and have not received a response or email In the last 3 weeks! Moreover, none of my calls are being picked up either and I’m a just told to send emails thag don’t even get responded to.Must say there customer service is extremely unreliable and inconsistent and frankly appalling.”

“Cheap nasty goods”

“Wow! My son has never been happier. The suspension hoverkart bundle that these guys supplied, is second to none and he played until the battery died, recharged it, played again and is up with the sun this morning for more. Also... I made a mistake on the delivery address. The team at hoverboard uk moved heaven and earth to ensure my son had his present on his birthday. I don't get to see him often and they really saved the day for me. I can't recommend the products and service provided enough. There was nothing in it for them but extra work and they came through like superheroes. Thank you so much.”

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Official Hoverboard is rated 4.8 based on 3,360 reviews