“The office chair was well described on the website, and delivered in good condition within 4 days, acceptable during the Covid-19 lockdown. However, despite being advised by email that I would be informed when the item was dispatched, no such message was received.”
“As the weather has been extremely hot as of late, and we have been stuck at home i decided to invest in a decent parasol base rather than the bricks i have been using.
I found one online from Office supermarket, for £40 with "free next day delivery".....that was on the 9th of May. Today is the 23rd of May, and i have not received the item. I sent 2 emails to the company, which were ignored outright, so then eventually managed to get through by phone. I was told someone would call me back.
Eventually i did receive an email from a man named Sean, who apologised and told me the item had been dispatched that day and would be with me in 1- 2 days (not sure what happened to free next day delivery, but hey ho!). That was FOUR days ago, and still not recieved the parasol base.
I honestly wish I'd just gone to B&Q.”
“Ordered an ash desktop expecting delivery in 2-3 days. After 4 days and nothing heard I tried the chat line. Waited about 20 minutes and still no response so gave up. Then I called the support line to learn no one was around to answer my query. That nigh I got an email saying sorry but it would be at least another week.”
“Could not have been more helpful if I could give 10 stars I would do. Even amid all the chaos of COVID 19 super helpful staff. Large office chair delivered by 9 am next morning. Absolutely recommend this company. Polite, fast and great product. Thank you”
“Like many people our home has been transformed into an office over the past 2 months, we had been trying to purchase a desk so we could get our dinning room back. Having been let down by two suppliers we came across your website, after a quick call our order was placed and you delivered in 4 days, great service, we will certainly come back for any office furniture needs. Thanks for helping !”