Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.49

4.5 Rating 835 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 835 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Office Supermarket 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

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“Great service and fast delivery 5* highly recommended”

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Posted 3 months ago

“Great service and fast delivery 5* highly recommended”

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Posted 3 months ago

“Fast delivery and cabinets good quality and easy to assemble”

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Posted 3 months ago

“A very efficient service! I ordered a filing cabinet one morning and it was delivered the next afternoon. It was very well packed , easy to assemble and a beautiful piece of furniture which I was delighted with.”

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Posted 3 months ago

“Sadly disappointing. Cabinet arrived with no handles or wheels. Wheels were sent 3 days later, still waiting on handles that actually fit.”

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Posted 4 months ago

Thank you for your review and I am sorry to hear this. I can see that we were waiting for some replacement parts to arrive, and you were unfortunately affected by this small delay. I am sorry for any inconvenience caused by this.

Posted 4 months ago

“Excelled strong cupboard Delivered very quickly Very happy !”

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Posted 4 months ago

“All positive”

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Posted 4 months ago

“The Two desks were just as described, and arrived on a pallet in excellent condition the next day. the driver was very friendly. The desks were very easy to assemble and took about 20 minutes. They look great and are very sturdy. Would be very happy to buy from OfficeSupermarket again.”

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Posted 4 months ago

“Is very good quality for price . Only problem is delivery 🚚 as it comes on a pallet and drivers refuse to help release it from pallet and then refuse to take pallet with them back on a lorry 🚛. If create problem for domestic deliveries .”

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Posted 5 months ago

Thank you for your review. Regarding the pallets, the drivers should take the pallet away with them. If they are unable to/refuse to, then there is a number to call on the bottom of the delivery note where we can arrange collection of the pallet.

Posted 5 months ago

“Easy purchase online, clear comms about delivery timeline and the chair is a great improvement to what I had.”

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Posted 5 months ago

“Where is my order - you still haven’t delivered it”

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Posted 5 months ago

“Excellent service, staff are ver helpful bought 14 office desks then a further 6,, all delivered on time, superb service, Very happy customer”

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Posted 6 months ago

“The book case was exactly what I wanted. Deep enough for a printer on top and good quality. Looks really good.”

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Posted 6 months ago

“Very quick delivery from ordering - good service”

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Posted 7 months ago

“Very impressed with this company from the very beginning, when I ordered, I wanted it delivered the next day but I was quite late in ordering. it arrived at 9:30 in the morning. The only problem was there was a dent in one of the drawers, but I phoned them straight away And they replaced it no hassle at all. I was able to keep the other one until the new one arrives so I could continue doing what I wanted to do over the long weekend. Well done to all involved. .”

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Posted 7 months ago

“Couldn’t fault the service provided, outstanding quality desk delivered next day 😀”

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Posted 7 months ago

“Office Supermarket offers excellent service. I ordered 3 desks at 2pm and they were delivered at 9.50am the following day! I ordered on the website and did not need to contact them so I can't rate communication/queries.”

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Posted 7 months ago

“Disappointed with the chair I purchased recently. Difficult to put together and some of the controls do not work.”

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Posted 9 months ago

Thank you for your review and we are sorry to hear this. Having checked your order, I cannot see that we've had any correspondence from you regarding any issues with this order. Please can you let us know how we can resolve this for you so that we can ensure you're happy with the product.

Posted 9 months ago

“Excellent service - Quick Delivery - will definitely use again”

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Posted 9 months ago

“The delivery was timely and given the large size of the furniture it was packaged/strapped on a pallet thus preventing damage during delivery, so no damage equals a happy customer! Thank you Office Supermarket :) Note: I had previously ordered the cupboard via Amazon Marketplace and twice had to reject the delivery due to damage. The supplier was notified of both delivery issues and did refund my account”

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Posted 10 months ago

Office Supermarket is rated 4.5 based on 835 reviews