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Furniture World Reviews

4.7 Rating 498 Reviews

92 %

of reviewers recommend Furniture World

Company Reviews

Product Reviews

4.7

Based on 498 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Furniture World is a furniture store selling a wide variety, ranging from sofas, beds, living & dining furniture and accessories.

Furniture World was established in 1984 with a small bricks and mortar store in Redruth, Cornwall. Today, Furniture World has 6 stores across Cornwall and Devon, and a reputable online presence.

We sell across many channels that include Amazon and E-bay where our online business has had significant success which is based on quality customer service and fast delivery of stock from our warehouse based in Cornwall.
We have grown from marketplaces to now running a dedicated website that still keeps a 5* customer service at the core of our business.

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 19th January 2024

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Furniture World 5 star review on 11th October 2023

Furniture World 5 star review on 26th September 2023

Furniture World 5 star review on 26th September 2023

346

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service and the sofas I ordered arrived in a timely manner.”

Furniture World 5 star review on 11th February 2022

Helpful Report

Posted 2 years ago

Hi, thank you for taking the time to give us this review and attaching this image! We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 years ago

“Good service quick replies to emails Delivery men had outstanding customer service, very helpful with a smile!”

Posted 4 days ago

“Fabulous product. Excellent service”

Posted 5 days ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 5 days ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 5 days ago

“Great service. Was kept up to date regularly regarding delivery. Actually arrived earlier in the day but this was not a problem for us.”

Posted 1 week ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 week ago

“The item was a good price. It was delivered in expected timescale. Furniture word kept me informed of the delivery. Their delivery agent phone me to confirm where to leave the item as I was not at home. Excellent service.”

Posted 1 week ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 week ago

“The original delivery estimate went from 2 weeks to over 9 weeks by the time of delivery. In my case my wife is heavily pregnant so this was not good at all. The delivery guys themselves did a great job and took it right upstairs with a heavy mattress on awkward stairs”

Posted 1 week ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 week ago

“Really good service all round. I wasn’t in when delivery was attempted first time. It was delivered promptly the next day. I am highly recommend this company.”

Posted 1 week ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 week ago

“Excellent service from Furniture World. My two tables arrived as stated and securely packaged and look fabulous.”

Posted 2 weeks ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 weeks ago

“Great service from placing order to prompt delivery. Very pleased with quality and price of furniture.”

Posted 3 weeks ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 weeks ago

“Arrived very quickly. Good quality. Cannot fault.”

Posted 3 weeks ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 weeks ago

“Absolutely thrilled with it - it’s very solid and just what I needed to tidy up my office and get things of the floor and a great price too”

Posted 3 weeks ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 weeks ago

“Received in perfect time, packaged very well, assembled with ease, great communication. Looks great.”

Posted 1 month ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 month ago

“Website very informative and works well. Site easy to use. Communication was very good. Delivery great and arrived quicker than expected. Would recommend. Thank you.”

Posted 1 month ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 month ago

“excellent prompt proffessional service throught the purchase and up to and including delivery”

Posted 1 month ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 month ago

“Nice sturdy sideboard. Well made and looks lovely”

Posted 1 month ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 month ago

“Really good company I called them with a query regarding the furniture I wanted to order and the advice received was great. I was aware of what was happening with my order at all stages. I would use this company again and would recommend it.”

Posted 1 month ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 month ago

“Lovely table very quick service”

Posted 1 month ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 month ago

“Easy to use website, excellent communications.”

Posted 1 month ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 month ago

“We needed a smaller table and chairs for our kitchen and Furniture World had exactly what we wanted. We were originally given a 3 month lead time for delivery but that was brought forward by 6 weeks, a brilliant bonus.”

Posted 1 month ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 month ago

“Absolutely beautiful sideboard and lamp table, competitively prices compared to other shops. Delivery was quick and on time. Highly recommend.”

Posted 1 month ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 month ago

“Very pleasant to deal with when I had to make contact by phone. The delivery was on time and I was kept updated when it would arrive the delivery team were polite and efficient”

Posted 1 month ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 month ago

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Furniture World is rated 4.7 based on 498 reviews