“I am taking five minutes out of my day to thank O2 representative James Lohan for the courtesy and helpfulness he extended to me recently.
Faced with a situation that I was unsure how to proceed with, James Lohan helped me through the process with a perfectly pleasant and professional manner.
What I thought was going to be a somewhat difficult experience was made so much easier by this young man. No question was too absurd and never once was I left feeling overwhelmed with jargon I didn't understand.
He has restored my faith in customer services and ensured that 02 has secured my business for the foreseeable future.
Thank you again
James Lohan O2 Customer Services.
CASE ID :1199273032”
“I am shocked to see so many bad reviews, been with them about 10 years and always any issue I had got resolved. In my mind they are the top company with the best customer service. Please do not ever let me down💖”
“Today I spoke with Ramajor from O2, his customer service was outstanding, he went above and beyond and i would happily deal with someone like this everyday. He was understanding of my needs, tried everything he could to offer me the best deal and thank you to his support I came away with a great deal and the phone I wanted. Highly recommend”
“Would just like to personally thank Shelley Barnes at o2 customer service she resolved an issue today with my phones which I did not think was possible, it is sales advisors like you which makes me continue to stay with o2 as my network provider. Amazing job thank you so much.”
“Outstanding customer service at theTrowbridge o2 store from Ethan the team leader and Brad. Nothing was too much trouble for them helping me set up my new phone and transferring all of my information. The Trowbridge team made me feel welcome and were extremely efficient and helpful.”