“I have purchased the goods at this shop via ebay and paid around 15GBP for the delivery to Germany. After a few days the good were "delivered" based on tracking information, however I have not received any package. I have checked my postbox a few times and also asked the neighbours and then contacted the seller proactively informing about the problem and asking to help researching the item and provide proof of delivery with a signature of the person who has received the goods. As a reply seller wrote me: "How could anyone else claim your package?
Ebay as well as Royal Mail & Deutche Post show successful delivery. If you have a problem then you need to contact Deutche Post", between the lines calling me a liar. I would advise anybody stay away from this shop, because if there is any problem you would not be able to count on any support.”
“I am still waiting for an exchange send the goods back two weeks ago, emailed as well have not heard a thing what’s going on also spoke to them on the phone they tell me they are very busy and sending out thousands of products.”
“This company is shocking! Very rude and arrogant when I had a problem with an item! They never reply to messages but soon contact you if you leave any neutral or negative feedback on their eBay store! Because I said their customer service is non existent, they barred me from their stores! Cowboy outfit would not recommend to my worst enemy!”
