Nutri Centre Reviews

1.1 Rating 26 Reviews
0 %
of reviewers recommend Nutri Centre
1.1
Based on 26 reviews
Shipping & Delivery
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Phone:

0207 436 5122

Location:

The Nutri CentreUnit 3Kendal CourtKendal Avenue
London
W3 0RU

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Anonymous
Anonymous  // 01/01/2019
Stay away from this company! please don't buy here. Product never arrived after 2 weeks waiting... never arrived but my money was debited 1 day after placing the order, and still claiming for a refund. I would give 0 but there;s no option so giving them 1 but they don;t deserve 1 to be honest, Terrible how they are still opened,
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Posted 2 years ago
Absolutely shocking. Almost two weeks later and no product. Customer services said it would be delivered by today at the lastest. I have had to open a paypal claim to get a refund as customer services keep making empty promises about delivery.
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Posted 4 years ago
Same as everybody else - ordered, paid, waited for weeks. Nothing came - went on holiday - package went back, now they're saying it was delivered despite the Royal Mail tracking reference saying the delivery failed (because we were on holiday).
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Posted 5 years ago
What a joke of a company! I wish I had read these reviews before purchasing as I too had similar problems. Paid for my goods, then didn't receive them, chased via email and finally got sent them after over a month, only for 2 of the items to be missing. Eventually got my money back after constant emails, phone calls and tweets!! Avoid!
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Posted 8 years ago
Despite previous purchases of Virese was quizzed on phone for 20 minutes as if I was buying dangerous chemicals - I wanted vitamins. Totally exasperated in the end so just gave up and got better price at YNS. Call handler not rude but abysmal system and very poor way to treat potential customer.
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Posted 8 years ago
Placed and order, money was taken immediately and then nothing... chased up to be told by a customer services rep that they had no stock... absolutely no explanation as to why they had not contacted me... avoid!
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Posted 9 years ago
Absolute rubbish service, don't rely on your order been delivered on time, they don't even bother to inform you of a delay.
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Posted 9 years ago
I have ordered from them on 3 separate occasions. Every time there have been missing items on the order and it has taken weeks to rectify. They don't reply to emails either. Such a shame as they have a good product range but I just can't handle their terrible customer service any longer. Shoddy, shoddy, shoddy.
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Posted 9 years ago
Wot can i say! Bought maximuscle prograin from here then my son noticed all th bad reviews :( Alot of bad reviews for this company so i decided to contact them first thing monday morning, spoke to a woman who was abit course with me cdnt find my order but Managed to REFUND my money! wOop WoOp!!
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Posted 9 years ago
NEVER BUY HERE!!!!!! I bought my items 2 months ago, every time I get the same answer, that they will send it as quickly as they can and the item is in stock, but 2 months later, and after probably 16 calls, my stuff never arrived. My friend canceled her purchase as she had similar issues and her money wasn't returned! so I am afraid to cancel the order and have the same issue. Honestly, worst place ever!!!!!!!
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Posted 9 years ago
Awful!!!!!!!!!Never buy here, I bought 2 items a month and a half ago and I've been calling to see what happened with my stuff, but they keep telling me that it will arrive in 2 days…I don't want to cancel the items as I have the feeling that if I do, they will cancel the order and probably will never give me my money back. Please don't buy here!!!!!I If I could put 0 stars I definitively would.
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Posted 9 years ago
One word CRAP !!!!!!!!!!!!!
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Posted 9 years ago
I have used the Nutricentre for nearly 15 years. It has gone from poor to abysimal. It takes money immediately but then you have to ring, email & nag in order to get a completed delivery. Ring & you get polite promises that the manager will sort things out but then nothing transpires so you ring again. AVOID USING THIS COMPANY
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Posted 9 years ago
Don't waste your time and money! Ordered supplements from them and paid nearly £40. Two months later I have yet to receive a correct order. Absolute shambles of a company scamming people out of their money. I wouldn't be at all suprised to see them on Watchdog some time soon.
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Posted 9 years ago
One word: appalling; don't touch..!
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Posted 9 years ago
Ordered some whey protein recently from Tesco direct who uses NUTRICENTRE. Ordered 25.01.15. payment taken 26.01.15, confirmation email stating delivery by 31.01.15. Item never arrived, called Tesco who spoke to Nutricentre 4 x in total. 1st time, "not sure what's happened, we'll send it out". 2nd time, "we have 2000 units in stock, I'll make sure we send this and you will receive 3/4 days". 3rd time, "Item has been dispatched and is on it's way, you will receive 03/04.02.15". 4th time, "We will speak to the warehouse and get them to send it out to you". Clearly they lied previously saying I'd have it in 3/4 days and then more blatantly saying it was actually on it's way to me. I have cancelled my order now as they could not tell me WHEN they would send it out. (not sure if I'll ever see my money again.I would type more but not enough space. Do not EVER use this company!!
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Posted 9 years ago
Can not even tell you the Expiry Date for their products. Find this a sham. They can sell products but are lazy to find out EXPIRY DATE FOR YOU. Delivery time aldo takes an AN AGE....... SO FED UP with the way i have been treated by them considering i was once a customer once speding £100's a month with them. Not any more i can tell you. JUST DISGUSTED AND INSULTED BY THEM WITH THERE LACK OF RESPECT FOR GOOD CUSTOMERS.
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Posted 9 years ago
I ordered some proteins and after two weeks I hadn't received anything. When I wrote them I was told that product was out of stock and after one month I have not received either the product nor a refund - and I have asked for it.
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Posted 9 years ago
I have never felt the need to write a review before, but this time i just have to. I placed an order 3 weeks ago now, and first phoned to see where my order was after 5 days as it was not marked as dispatched. Their response was that the product had just come in stock (it didn't say it was out of stock when i ordered). After another 2 phone calls of different people telling me its only just come in stock (liars), i spoke to a lady who said it was not in stock - so i wanted a refund. Its now 6 days after i spoke to this lady who said i would receive my refund within 3-5 days. After strong words on the phone all she could say is i will get that through and it will be with you in 3-5 days. My guess is that i will be phoning up in 3 days time again. Absolute disgrace. Very disappointed and will never go near this company again.
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Posted 9 years ago
Rediculous, have been charged full price, received half of my order, and the other half has dissapeared off the face of the earth, not impressed!!
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Posted 9 years ago
Nutri Centre is rated 1.1 based on 26 reviews