DriveDen Reviews

Name: DriveDen
Address: Unit 5 Reliant Close, Chandler's Ford Industrial Estate, Eastleigh, Hampshire
Rating: 4.83

4.8 Rating 19,659 Reviews

99 %

of reviewers recommend DriveDen

4.8

Based on 19,659 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About DriveDen:

High quality, tailor-made car accessories that protect vehicles and support drivers when travelling on the road.

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hello@driveden.com

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DriveDen 5 star review on 21st April 2024

279

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and offered to send replacements for missing parts.”

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Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

“Good but I had completed 'alot' of research to find roof bars that were quiet when driving. I have ended up with roof bars that whistle like a kettle, even driving at low speeds and despite attaching the 3 short aerodynamic small strips to the underside of the front bar. Now we HAVE to solve this.”

Helpful Report

Posted 1 year ago

Hi. Sorry to hear of the issues you are experiencing with your roof bars. There are a few steps you can take to resolve this issue. Please email us directly so that we can offer a solution. Kind regards.

Posted 1 year ago

“Good products but increased postage charge to northern Ireland almost put me off.”

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Posted 1 year ago

“Delivery excellent arrived next day. But to returning an item requires a lot of searching there website for how for the process works.”

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Posted 1 year ago

Sorry to hear of your difficulty in finding the returns information. This can be found under the 'returns information' link at the bottom of every page on the website. I believe that our team have sorted this for you?

Posted 1 year ago

“Bars were OK locks didn't fit well and was told that's normal. It isn't.....”

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Posted 1 year ago

“Roof bars does the job, however I paid extra for the locking covers and there just isn’t enough clearance within the lock(s) to be able to lock them or even have them on the ends so now the road noise is outrageous and the bolts are exposed to the elements and potentially theft.”

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Posted 1 year ago

Hi. Sorry to hear this. These covers do fit but can sometimes be a little tricky on the first install due to excess plastic moulding. We have forwarded you more detailed instructions on how to get these covers successfully installed. Please get back in touch should you require any further assistance. Kind regards.

Posted 1 year ago

“Excellent service just a shame about the delivery Company they use ( DHL ) what a pile of rubbish, I needed the item for my holiday but never arrived, on two separate occasions they gave me times they were delivering the item but never turned up rubbish😖😖”

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Posted 1 year ago

Sorry to see this. I have checked your order and can see it was delivered a few days late due to delays within the DHL network. Your order was received the day you left your reviews. We hope you like the product now you have it. Any issues please let us know.

Posted 1 year ago

“Difficult to fit! Instructions could be made easier to interperate!”

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Posted 1 year ago

“I am not happy with the product”

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Posted 1 year ago

“My order was rushed, as the need for boot protection was necessary. However the mat was not shaped correctly for my new 2022 BMW, even after using the scissors as best as I could. The product seems good, just not the correct design.”

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Posted 1 year ago

“Experience efficient but let down by Russian goods.”

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Posted 1 year ago

Sorry to hear this. We are not currently buying from this supplier, but have stocks purchased towards the end of 2021. If you are not happy to keep this item, please contact us and we can arrange a return and refund for you.

Posted 1 year ago

“Prompt delivery, product fits car perfectly”

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Posted 1 year ago

“Fast delivery, easy to navigate through the website. Disappointed with the actual product though.”

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Posted 1 year ago

“The boot mat arrived quickly. Unfortunately where the mat had been rolled up for posting it now doesn't have the stand up edges as described, it's more flat than edged which is disappointing.”

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Posted 1 year ago

“We still haven’t received our order from DHL so a review is not possible”

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Posted 2 years ago

“Product good but DHL they kept saying ready to collect took 6 days to finally arrive poor aervuce”

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Posted 2 years ago

“The buying and delivery was very good and efficient,”

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Posted 2 years ago

“I buyed the Rubber boot for Q5 2015 ,and you sent the different size which I have tu return to you,it is waste of time and headaches”

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Posted 2 years ago

Hi Tasmim. As previously discussed, we sent the item that you had ordered. This appears to have been ordered by yourself in error. The return was also processed promptly. Kind regards. Matt

Posted 2 years ago

“Reasonably priced and quick delivery. However, the mat does not fit my car exactly as described and has some excess rubber I need to overhang, therefore a little disappointing in that regard.”

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Posted 2 years ago

Sorry to hear this. It sounds like you may have an option on your car that may cover the area that this part of the mat should sit, such as upgraded subwoofer, or rear climate control.

Posted 2 years ago

DriveDen is rated 4.8 based on 19,659 reviews