Nottingham Drum and Guitar Centre Reviews

Name: Nottingham Drum and Guitar Centre
Rating: 4.96

5.0 Rating 292 Reviews

100 %

of reviewers recommend Nottingham Drum and Guitar Centre

Company Reviews

Questions

Metrics

5.0

Based on 292 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0115 8414148

Email:

info@drumandguitar.co.uk

Location:

Nottingham Drum and Guitar CentreCranbrook StreetHockleyNottingham
NG1 1ES

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Nottingham Drum and Guitar Centre 5 star review on 13th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very welcoming environment, the guys behind the counter were very helpful Top service”

Helpful Report

Posted 3 years ago

“Really excellent service, helped me find a hard case for a very strange shaped guitar. Perfect fit, but very open for me to take home and try out. Great shop, must be a drummer's idea of heaven!”

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Posted 3 years ago

“I usually find it awkward walking into quieter shops, especially when I’ve no real idea what I’m looking at. Walked into here and the guys couldn’t have been any more welcoming. Andy asked if I was looking for anything in particular at all, I’d gone in to have a quick look at drum kits (absolute beginner that hasn’t even touched a kit before). He showed us the electronic kits, since I needed something relatively quiet so the neighbours don’t lose their minds. Knowing I’d never played before he showed me how it all works/sounds through an amp so I didn’t embarrass myself! He said I’m welcome to have a go using the headphones so it’s just me that can hear, he left me to it which was amazing. It’s always awkward when someone hovers over you, so it was nice to have a play and try the different settings without feeling pressured. I must have sat there for at least 30 minutes, he popped over to see if we had any questions or wanted showing anything at all. I didn’t really go in with the intention of buying that day, but all the guys were brilliant and genuinely happy to help. The best thing is that there was no pressure at all to buy. He showed us the cheapest kit first as well, which instantly made me realise they actually want to help and aren’t just in it to sell the most expensive equipment to someone who has no clue. In the end I went with the entry priced Yamaha kit, it’s perfect for what I needed to get me going and would last. Typically it wouldn’t fit in the car, so they even helped up unpack and fit it all in. I said that we usually buy online but they made the experience that great that even if the price had been cheaper online, I’d have purchased in store just down to the customer service. It’s also nice knowing that if I had any questions or needed any help, I’d feel comfortable going back to ask. Thank you Andy, David and the 3rd guy who’s name I didn’t catch! Amazing customer experience and I actually feel confident in my purchase! Will definitely make the trip back there for anything else I may need along the way!”

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Posted 3 years ago

“Very helpful and were happy to give help or advice”

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Posted 3 years ago

“Excellent communication, fast dispatch and exactly as described. Highly Recommended.”

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Posted 3 years ago

“ordered online Fast & efficient service would recommend this company.”

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Posted 3 years ago

“Very happy with my purchase from Nottingham Drum and Guitar. They were really friendly to deal with during the whole process and also offered what I found to be the best price on the item too. Deliver was quick, so all this adds up to me not only recommending them, it guarantees I'll be back again.”

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Posted 3 years ago

“I recently made an online purchase of some Boss gear that arrived well packaged and on time. I was kept well informed throughout . I am very pleased to support my local music store. JonB.”

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Posted 3 years ago

“Great customer service, excellent prices.”

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Posted 4 years ago

“Without question the best drum store in the East Mids.Dave and Andy have been so helpful over the years with advise and help.Ownd and run by profesional drummers your always sure of great service.I would recomend any young or old drummer to check this store out...you wont be disappointed.”

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Posted 4 years ago

“My experience of purchasing a Paiste Symphonic Gong from Nottingham Drum and Guitar Centre was entirely positive in respects of customer service. The gong took nearly 7 months to arrive - all totally due to Paiste . The difficulties were explained very well and I was kept in the loop at all times. I am delighted with my gong - well worth the wait. Many thanks to David and other staff.”

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Posted 4 years ago

“I shopped around for a new bass guitar and Dave could match the price of other shops including delivery as I now no longer live in the area. Placed the order with Dave and within 3 working days the bass was in my hands. Great Service from a great company. Keep up the good customer service guys.”

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Posted 4 years ago

“Very knowledgeable helpful and friendly service. Would highly recommend the Nottingham Drum and Guitar Centre. Helped me to repair our electric drum kit, had everything in stock that I needed and even very kindly gave me a spare bolt. Thank you!”

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Posted 4 years ago

“David was fantastic, l am a total beginner and he gave me excellent information about different sets of electronic drums, he answered all my questions however trivial and put me at ease with any worries. He even helped with finding me a tutor and I have had my first lesson today after owning my drums less than a week. Thanks David my new teacher assured me you gave great information and says I’ve got the right kit.”

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Posted 4 years ago

“Paid a visit to the Drum and Guitar Centre last week and found the staff to be really friendly and helpful they even let me have a couple of allen keys as I have been struggling to find one to fit the bridge saddles on my Jazz bass. Also purchased a Hercules wall bracket which is a great piece of kit that I would highly recommend. I will definitely be returning in the future as its much nicer to be able to talk to real people than just ordering stuff on line. Jeff A”

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Posted 4 years ago

“I bought an electronic drum kit through the online store. Very good service and quick delivery.”

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Posted 4 years ago

“I bought an electronic drum kit for my son for Christmas knowing absolutely nothing about them - the service was excellent - Dave demonstrated a number of kits And helped me choose the right one for me - both the guys there were really friendly and helpful and the price for all the stuff I bought was reasonable - can’t recommend them highly enough!”

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Posted 4 years ago

“Quick service.”

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Posted 4 years ago

“Andy and Dave at the Nottingham Drum and Guitar Centre couldn't be more helpful. They're knowledgeable about what they sell, and now I have a happy daughter with her first drum kit! It was great value for money and I like knowing I've got somewhere to go if there are any problems. Would definitely recommend.”

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Posted 4 years ago

“Perfect customer service, prompt delivery exactly as advised and product appears to be first rate.”

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Posted 4 years ago

Nottingham Drum and Guitar Centre is rated 5.0 based on 292 reviews