NorthernRunner.com Reviews

4.9 Rating 10,653 Reviews
99 %
of reviewers recommend NorthernRunner.com
4.9
Based on 10,653 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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NorthernRunner.com 5 star review on 8th April 2024
Chris Squire
NorthernRunner.com 5 star review on 1st April 2024
Anonymous
NorthernRunner.com 5 star review on 8th March 2024
Patrick Dolan
NorthernRunner.com 5 star review on 8th March 2024
Paul Wheeler
NorthernRunner.com 5 star review on 6th March 2024
Anonymous
NorthernRunner.com 5 star review on 6th February 2024
Bernadino Cowan
NorthernRunner.com 5 star review on 2nd February 2024
Anonymous
122
Anonymous
Anonymous  // 01/01/2019
Excellent Service,receive my trainers promptly would recommend Northern Runner
Helpful Report
Posted 2 weeks ago
Ordered an OMM 25l Classic rucksack - good price, plus ordering and delivery smooth and easy
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Posted 2 weeks ago
Perfect recommendations. Great service and fast delivery.
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Posted 2 weeks ago
Thank you for my Brooks running shoes. They arrived quickly and were very affordable. Unfortunately, due to a recent groin strain caused by a martial arts injury, I have been unable to road test them yet, but rest assured, I should be doing this this coming weekend.
Helpful Report
Posted 2 weeks ago
Bought Hoka Bondi 8 as I damaged my back halfway through CRUK 62 miles challenge. A good price and very quickly dispatched, they arrived more quickly than anticipated! Bounced my way through last week. Will buy from here again.
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Posted 2 weeks ago
Very good
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Posted 2 weeks ago
I ordered a pair of Hoka Mach 5s. I was kept informed of the delivery status throughout and they arrived within a couple of days. I also received a loyalty reward. I've placed several orders with NorthernRunner and have always been impressed with their service.
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Posted 2 weeks ago
Speedy and good value!
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Posted 2 weeks ago
Great price and speedy dispatch.
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Posted 2 weeks ago
Really helpful with info on exact shoes sizes (measuring insole lengths so I could compare with shoes I currently have.) Really helpful reserving a pair of shoes when there was only one pair left in stock(as I was waiting on a different pair to be released before competing my purchase.) Really good comms regarding arrival of stock. Really swift fulfilment with the shoes dispatched on a next day delivery. I really appreciated the level of service provided by the staff at Northern Runner. Having used them several times previously, also had a bit of credit to redeem too through their rewards scheme.
NorthernRunner.com 5 star review on 1st April 2024
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Posted 2 weeks ago
Prompt delivery and very easy to actually speak with a real person on the phone
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Posted 2 weeks ago
Great service, very quick delivery. Had the black Hoka shoes in stock that I had been waiting to come back into stock on the Hoka website. Very glad I checked the NorthernRunner website and made my purchase!
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Posted 2 weeks ago
Great shop. Very competitive pricing. Orders are delivered quickly and returns are processed fast. I strongly recommend shopping at Northern Runner.
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Posted 2 weeks ago
An excellent company to deal with and very prompt delivery . I bought the trainers for my grandson's birthday and he is highly delighted with them.
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Posted 2 weeks ago
My parcel arrived so quickly and communication was perfect. Would highly recommend!
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Posted 2 weeks ago
Very happy with my experience with Northern Runner, couldn't be more happy 😊
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Posted 2 weeks ago
I’m very happy it’s amazing service and my favourite
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Posted 2 weeks ago
Shoes were delivered promptly and neatly packaged.
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Posted 2 weeks ago
My first time buying from Northern Runner and wouldn't hesitate to do so again. Items despatched and received in good time.
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Posted 2 weeks ago
Good quality laces, delivered quickly.
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Posted 2 weeks ago
NorthernRunner.com is rated 4.9 based on 10,653 reviews