NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 10,693 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 10,693 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 8th April 2024

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 1 year ago

“Offered fabulous support with product information and delivery! Great service thank you There was a delay on delivery but this was due to mail strikes and no fault of NorthernRunnet”

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Posted 1 year ago

“delivery was fast and website was simple :)”

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Posted 1 year ago

“I phoned NorthernRunner to check sizing of trail running shoes that I was considering to purchase. I spoke to Chris who was extremely helpful and decided to go ahead with the choice of shoes I had made. To my surprise they were delivered the next day. Excellent service seems to be the standard with this company .Well done and Thank you 🏃”

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Posted 1 year ago

“All as promised. It is a shame they don’t offer free returns (for a running shoes company). I has to pay 9GBP for guaranteed return.”

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Posted 1 year ago

“Good product but I have not tried the socks yet>”

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Posted 1 year ago

“Lovely trainers unfortunately could of done with size 7”

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Posted 1 year ago

“Efficient service as ever. My only mistake was ordering on a Friday afternoon which meant the parcel wasn't shipped until the following Monday so didn't arrive until the Wednesday. So the standard 2-day delivery felt like 5 days. Just me being impatient I guess!”

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Posted 1 year ago

“Good service at a very good price. Would use them again”

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Posted 1 year ago

“Knowledgeable people who are happy to help. Dispatched rapidly, although the post office took a long time to deliver - really, why is it that couriers can manage and the Royal Mail can't - anyhow, shoes were a great price and are wonderful. The Altra Paradigm 6, a replacement for my paradigm 4.5, is a huge leap forward - with a great fit in the heel and midfoot, still with lots of toe room, and the shoe feels much lighter and bouncier with a good toe-off - the loss of a star is down to the choice of the Royal Mail delivery - their 48 hours turned into 6 days.”

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Posted 1 year ago

“Arrived ahead of the time indicated at order stage. Very good service provided”

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Posted 1 year ago

“very comfortable and comfortable shoes for sports”

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Posted 1 year ago

“very comfortable and comfortable shoes for sports”

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Posted 1 year ago

“Quick service, very helpful when there was an issue.”

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Posted 1 year ago

“Polite and Prompt”

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Posted 1 year ago

“Great service, speedy delivery, fantastic running footwear options. Only problem is my lack of talent!”

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Posted 1 year ago

“nice shoes for sport.”

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Posted 1 year ago

“Great product, easy ordering process and delivery reasonably quickly. Will order from there again”

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Posted 1 year ago

“The shop at NorthernRunner.com is efficiently run. Queries by e-mail are turned around within the day or by next morning. The advice given was always applicable to the product the sought. Despatch of the purchase was swift and the goods received within a day or so without cause to special delivery request.”

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Posted 2 years ago

“Excellent service..the product INOV8 TERRAULTRA G270 are amazing until you reach extreme muddy conditions..that's where the 4mm lugs clogged up. However the grip is outstanding!”

Helpful Report

Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 10,693 reviews