NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 10,694 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 10,694 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 8th April 2024

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry sent my order back too tight”

Helpful Report

Posted 1 year ago

“Great store, easy to use and problem free shopping.”

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Posted 1 year ago

“Hi there service really good thank you ! Have just sent back my shoes today , they’re not width enough :(”

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Posted 1 year ago

“Swift delivery and prices generally very competitive. Was slightly dissapointed this time as they had sent me shoes which had obvioulsy been worn before, with mud in the sole and minor staining.”

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Posted 1 year ago

“Item arrived on time no problem 😉”

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Posted 1 year ago

“Quick delivery with product. The only downside was the cost of £11 to return the boots I had bought.”

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Posted 1 year ago

“I have A/B’d this with an older version. And le quality seems to be nowhere as good as? But considering it was £12 cheaper than anywhere else… Also I have a small head but had to order a Large which is still snug.”

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Posted 1 year ago

“Good range of wide fit shoes which is great to see. I sent the ones I bought back as they weren’t quick right however, I will consider when buying my next pair 100% and can happy recommend to F&F. Delivery and refund processed quickly 👍”

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Posted 1 year ago

“Delivery was prompt and goods were as ordered”

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Posted 1 year ago

“Northern Runner were quick to help me and rectify a situation - I had issues with my shoes being stuck with the courier, and we were unable to speak to them. Northern Runner made sure I was the priority, and even made sure that my shoes arrived in time for Xmas! Great customer service. Thank you.”

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Posted 1 year ago

“Courier lost package but Northern Runner were very good in sorting it out, sending a replacement item via different courier and next day delivery. Thanks and well done”

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Posted 1 year ago

“Been looking for trainers for cross country training, there was great product on the website and great service and delivery. Thank you”

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Posted 1 year ago

“Shoes arrived safely.”

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Posted 1 year ago

“Good value and efficient delivery”

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Posted 1 year ago

“We bought two pairs of roadhog socks a ladies small and mens large. The socks are lovely and soft just what your feet need when running. They arrived in the time allowed and were pleased with the device and product.”

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Posted 1 year ago

“Order arrived extremely quickly.”

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Posted 1 year ago

“Service exemplary and no issues on that front. Unfortunately the jacket itself I am not happy with but I have removed the tags and had it out on a run..it's paper thin, sizing not great and wish I had returned it. But that's my fault. Thanks again.”

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Posted 1 year ago

“Good service as ever from Northern Runner. And a competitive deal too on my Brooks Ghost purchase. Many thanks.”

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Posted 1 year ago

“Great product and good communications”

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Posted 1 year ago

“From placing the order to delivery, it was great. As it was shipped with Royal Mail, I was able to change delivery date that suited me.”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 10,694 reviews