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North Bikes Reviews

4.9 Rating 470 Reviews

99 %

of reviewers recommend North Bikes

Company Reviews

Product Reviews

4.9

Based on 470 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 20th January 2024

North Bikes 5 star review on 21st July 2023

North Bikes 5 star review on 7th July 2023

North Bikes 5 star review on 7th July 2023

North Bikes 5 star review on 1st May 2023

North Bikes 5 star review on 11th April 2023

North Bikes 5 star review on 2nd November 2022

13

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful during the time of choosing and collecting our bike.”

Hi David, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“The bike arrived very well packaged and the personal service I received was reassuring and technically excellent.”

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service”

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Thank you for all your help in shipping a Frog 69 to the Isles of Scilly. You couldn’t have been more helpful 😊”

Hi Patricia, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent, very pleased with service from North Bikes. David was very helpful pre-sale, the bike was dispatched very quickly and we were even offered a Saturday delivery if we needed it the next day. After delivery David was equally helpful in guiding me to set the bike up and phoned me to give me advice when I was struggling on a few of the parts. Would not hesitate to recommend North Bikes, thank you for your help, we have a very happy six year old!”

Hi Matthew, Thank you for your kind words and what a great review! I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Good service”

Hi Lam, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“We ordered online and the bike arrived within a couple of days. Price was lowest we found for the same product - 100 pounds cheaper!”

Hi Patricia, It's great to hear you're pleased with the service and speedy delivery. At North Bikes, we always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Rapid delivery and a good price. Excellent product, well prepared by North Bikes, and helpful support, even though it was not asked for! Recommended.”

Hi David, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Very good, professional and responsive service!”

Hi Efe, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Item came as expected, price was good. Communication was great from North Bikes and the delivery was very quick. I would be happy to use North Bikes again 👌”

Hi John, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent service, clear and prompt communication, they even built the bike for us. Competitive on price. Have recommended to friends and family, will definitely by from North Bikes again”

Hi, I'm so pleased you have chosen to shop with North Bikes again and really value you sharing your buying experience for others to see. We offer free ready-to-ride bike builds for all our click & collect customers. Hope to see you again in the future! Kind regards, North Bikes

“Ordered a new bike for my son. The bike was all prepared and ready to go for me to collect. Great service and excellent product. Its very well put together.”

Hi Lee, It's great to hear you're pleased with the service you received from North Bikes. We offer free ready-to-ride bike builds for all our click & collect customers. Hope to see you again in the future! Kind regards, North Bikes

“Excellent company, delivered as promised. Good price compared to many others.”

North Bikes 5 star review on 7th July 2023

Hi Mark, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future. That's a great photo BTW! Kind regards, North Bikes

“Really impressed with the service provided by North Bikes. My son's bicycle was delivered as expected with all the tools (spanner and Alan key) included.”

Hi Dylan, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“bought my second bike from them this year. great service, they take the time to explain things over the phone, never felt rushed / pressured to buy. generally the lowest prices online, speedy delivery with frequent updates.don't usually bother to write reviews, but small things like their attention to detail stand out for me. I bought a 'b' stock bike to save an additional amount on an already low price and this was a really good deal. the minor imperfections that were outlined are barely noticeable at even when pointed, but they way they explained it over the phone really gave me confidence to buy. i'd definitely buy again, even if the price was a bit higher.”

Hi Myooran, Thank you for your kind words and what a great review! I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Quick delivery & excellent coms, thanks.”

Hi Victor, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“We bought a Frog 40 for our preschooler. Fantastic and personal service, lovely little touches like including an allen key for easy assembly, and a personal note email that it had been dispatched (not a robot etc). 10/10 would recommend.. will be returning when we need to get the next size up!”

Hi James, I'm so pleased you have chosen to shop with North Bikes again and really value you sharing your buying experience for others to see. Hope to see you again in the future! Kind regards, North Bikes

“Great price and great service. Delivered as promised with clear instructions for assembly. Would recommend.”

Hi Dan, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service, great communication, thank yoU!”

Hi Thomas, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“This is the second child’s bike that we have bought from North bikes and have found them on both occasions to provide an excellent service, so therefore would be happy to give them a five star rating….”

Hi Wil, I'm so pleased you have chosen to shop with North Bikes again and really value you sharing your buying experience for others to see. Hope to see you again in the future! Kind regards, North Bikes

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North Bikes is rated 4.9 based on 470 reviews