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North Bikes Reviews

4.9 Rating 470 Reviews

99 %

of reviewers recommend North Bikes

Company Reviews

Product Reviews

4.9

Based on 470 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 20th January 2024

North Bikes 5 star review on 21st July 2023

North Bikes 5 star review on 7th July 2023

North Bikes 5 star review on 7th July 2023

North Bikes 5 star review on 1st May 2023

North Bikes 5 star review on 11th April 2023

North Bikes 5 star review on 2nd November 2022

13

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Bike was packed with clear instructions of what was required to complete assembly and delivery was fast.”

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Bike arrived so fast and looks amazing! Thank you so much.”

Hi Karen, It's great to hear you're pleased with the speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Fabulous friendly customer service. Bike built and ready for me to collect within 24 hours.”

Hi Lauren, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Very fast delivery. Brilliant customer service from David. Highly recommended.”

Hi Maria, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Very professional company. The bike I purchased for my daughter was sent out very Quick and had good correspondence by email regarding purchase and delivery day etc. I would highly recommend purchasing your next bike from them.”

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service from North Bikes — lovely customer service, swift delivery and excellent service all round. We bought a new Squish 18 which came nicely packaged and North Bikes also provided very useful notes on the final steps for assembly and all the appropriate tool that don’t come as standard. Top job North Bikes. Thank you!”

Hi Peter, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“North Bikes were recommended to me by Frog Bikes themselves, as their first choice supplier, after being let down by a different retailer. I received great service and attention to detail from a company who know their product. I very rarely write a review, but I feel David at North Bikes definitely deserves a good one, many thanks again to North Bikes for a quality service.”

Hi Andrew, Thank you for your kind words and what a great review! I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Good price and a good service.”

Hi David, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“This is the 2nd purchase from North Bikes in jyst over 12 months and d i cannot fault the service, customer care and the delivery was almost next day with communication ftom the moment I placed my order. Would definitely recommend this seller (wish thete were more like you out yhete) 👍”

Hi Frances, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“I was very impressed with the service we received from North Bikes, we used them to buy our sons first bike, they are extremely helpful. When I told them it was a birthday present from him they even offered options for delivering on specific days or us coming to them so they can build the bike up for us, nothing was too much trouble.”

Hi Oliver, Thank you for your kind words and what a great review! I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Perfect service”

Hi Steve, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Fantastic price, bike was delivered promptly and exclently packaged - great instructions and tools for assembly - good communication throughout - would use again and highly recommend”

Hi James, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Bike and helmet arrived all ok. David was really helpful.”

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“I’m really impressed. Communication was excellent. The pre-delivery checks all resulted in us getting really well packaged bikes with nothing missing and no issues. The instructions were good and enabled me to put the bikes together easily in time for my twins’ birthday. They were both over the moon with their new bikes.”

Hi James, Thank you for your kind words and what a great review! I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Excellent service, fabulous bike, fast delivery and very impressive customer service. Thank you.”

Hi Emma, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Super service! Would highly recommend!”

Hi Matthew, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent service - prompt and included everything I needed to put the new bike together, a welcome addition to have the tools in the box which I was not expecting and all at a great price. Thank you.”

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“We bought two frog bikes from North Bikes. David was really helpful answering our questions even though he was on holiday and the bikes were despatched so quickly. We were worried about getting bikes online but really North Bikes couldn’t have made it easier. Excellent customer service. Would recommend highly and would use again”

Hi Kirsten, Thank you for your kind words and what a great review! I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“I was looking for a step up for my 6 yo son and was attracted to North Bikes by their reputation in children's bikes coupled to competitive pricing. The bike was dispatched efficiently at no cost and well packaged. Simple assembly and one contented boy!”

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent experience throughout purchase - North Bikes went above and beyond to ensure our granddaughter’s cycle was delivered on time - thank you again.”

Hi Elaine, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

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North Bikes is rated 4.9 based on 470 reviews