Norfolk Stairlifts Reviews

Name: Norfolk Stairlifts
Address: Unit 2 Ironside Way, Hingham, Norfolk
Rating: 4.93

4.9 Rating 257 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

Metrics

4.9

Based on 257 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 6th February 2024

Mr & Mrs Amos

Norfolk Stairlifts 5 star review on 11th September 2023

Mr & Mrs R

Norfolk Stairlifts 5 star review on 9th December 2020

Mrs Watson

Anonymous

Anonymous // 01/01/2019

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“Excellent service, came and measured up, installed all within 11 days. 👌”

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Posted 1 year ago

“Very nice people good clean,quick work thank you.”

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Posted 1 year ago

“Fast efficient and really nice staff. Nothing was too much trouble. Very good at explaining things”

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Posted 1 year ago

“Quick installation of stairlifts & helpful information from Norfolk Stairlifts. Due to their attention with the installation, the stairs had to be modified before fitting otherwise there might have been a problem with the ride.”

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Posted 1 year ago

“Promt, tidy,easy no fuss installation, friendly engineer ;Keiran, and very informative and empathetic with the " patient" .Top service from the owner Sam , great communication via Carol, good sales manager ,Richard. Good product and wonderful to test out prior to purchase. Great to see the smile on my mother in laws face as she ascends and descends steep stairs that had become a problem due to a hip operation.”

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Posted 1 year ago

“They came and gave me all the info I needed without any b s very efficient. Let me know when they were coming and successfully installed the stair lift. It has made life a lot easier. The on,y thing I would say is I found the instructions given verbally were slightly confusing , but other than that I am totally satisfied with the product and would have no hesitation in recommending Norfolk Stair Lifts”

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Posted 1 year ago

“A big and well deserved ‘thank you’ to all the staff concerned with Norfolk Stairlifts. From the first phone call to a very detailed consultation, leading to the installation all the team were friendly, efficient and helpful. Our Platinum Horizon stairlift was installed quickly and very smoothly with everything left spotlessly clean and tidy by Barry the engineer, a credit to the firm! The stairlift has made a huge difference to our lives and we are so very grateful we found this firm. We would recommend them to anyone who are now beginning to struggle with their own stairs. Mr and Mrs Mccreath.”

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Posted 2 years ago

“Kirien fitted our stair lift on Monday, took his time and cleared up after he had fitted it. Explained at the beginning how he was going to fit it and approximately how long the job would take. He answered all our questions professionally and also made sure I knew how to use it by letting me have a test run. Explained all the fixtures and fittings and handed over a handbook. He was very professional and our little dog Poppy loves him. So pleased that we used a local company and pleased I have the lift for peace of mind. Thank you.”

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Posted 2 years ago

“Fantastic service, no pushy salespeople, clean and tidy installation and very professional and also exceptional after service”

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Posted 2 years ago

“Such easy stress free process from survey to very quick installation 5 star”

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Posted 2 years ago

“When you need a stair lift, almost by definition, you are quite ill and don't need problems. From start to finish, Norfolk Stairlifts provided a first class service from the initial telephone consultation through the survey by Nick, to the chap who fitted it... absolutely exemplary, I cannot speak highly enough of this firm. Highly recommended.”

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Posted 2 years ago

“It took me a while to get used to it as I felt that the installer didn’t give me enough time to practice. He seemed in too much of a rush to get to his next job.”

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Posted 2 years ago

“Recently had a stairlift fitted, the sales person was not at all pushy, very helpful and gave good advice. The fitter, Barry, also was very efficient, polite and helpful. There was no mess afterwards to clean up. Very efficient and friendly company.”

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Posted 2 years ago

“We couldn't have asked for better service. The installer was profess nal, aware that he was working around somebody who was also trying to rest due to illness. He left no mess and talked us through the operating processes very clearly. Very friendly professional service.”

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Posted 2 years ago

“All round excellent! From the first initial phone call all the way through to installation the service from everyone involved was first class, very professional and friendly. The whole process was made very easy, hassle free. Can’t rate this company enough, if you need a stairlift then Norfolk Stair Lifts is the company you need.”

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Posted 2 years ago

“Installed this for my father following Covid. Should have done it years ago. A safe system to allow elderly parents to allow them to still use both floors of their house at all times. System was professionally installed and there was no pressure to buy. Advice was good and if you can, go and see the showroom and personally test the chairs on offer. I would heartily endorse Norfolk Stair Lifts and recommend them for any person with mobility issues.”

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Posted 2 years ago

“PLATINUM HORIZON MODEL. ALL DEALINGS WITH NORFOLK STAIRLIFTS WERE GOOD FROM INITIAL VISIT TO SHOW ROOM, TO SITE VISIT AND INSTALLATION AND THE MACHINE WORKS VERY WELL. STRONGLY RECOMMENDED.”

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Posted 2 years ago

“Absolutely a wonderful service from start to finish. Great communication all the way through and a very very good engineer who knows his trade. He worked so quietly and efficiently and the training he provided was first class. If you have an elderly relative in need of a stair lift then please contact Norfolk Stairliftd. Professional and Caring. Thank you.”

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Posted 2 years ago

“The stairlift is fantastic The two gentlemen that fitted the lift did a wonderful job I highly recommend this company”

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Posted 2 years ago

“Very excellent I can't praise it enough Thank you so much.”

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Posted 2 years ago

Norfolk Stairlifts is rated 4.9 based on 257 reviews