Norfolk Stairlifts Reviews

Name: Norfolk Stairlifts
Address: Unit 2 Ironside Way, Hingham, Norfolk
Rating: 4.93

4.9 Rating 258 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

Metrics

4.9

Based on 258 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 6th February 2024

Mr & Mrs Amos

Norfolk Stairlifts 5 star review on 11th September 2023

Mr & Mrs R

Norfolk Stairlifts 5 star review on 9th December 2020

Mrs Watson

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the way the order and installation of stairlift was dealt with. Many thanks for your help.”

Helpful Report

Posted 10 months ago

“I am more than satisfied with Norfolk Stairlifts, from onset to completion everyone has been helpful and competent. I would highly recommend this company , welldone”

Helpful Report

Posted 10 months ago

“I couldn’t be more happier with the service from Norfolk Stairlifts. Absolutely first class. From the beginning to the end, nothing was too much trouble. Carol, Richard, and Barry, fantastic service.Thank you very much, a pleasure to deal with.Pity all companies aren’t the same Kind Regards, JD.”

Helpful Report

Posted 10 months ago

“Customer support was first class, with Norfolk Stairlifts liaising with Otolift to provide the optimum installation to suit my requirements. The delivery time was good considering the adjustments to be made and the installation was similar quality. Overall I am very happy with my experiance”

Helpful Report

Posted 10 months ago

“The stair lift has made getting up and down stairs so easy. I wish it could take me round the house!!!”

Helpful Report

Posted 11 months ago

“The team provided an informative initial survey and installation went well at a a fair price for a good product. We had two glitches. And ut’s the response to the glitches that c earn the give c star rating. Same day response for silly mistake and same day response and fix for a minor rail alignment issue. Highly recommend Norfolk Stairlifts.”

Helpful Report

Posted 11 months ago

“absolutely amazed this company was very helpful and very friendly and quick installation was brilliant the stairlift is fantastic if anyone is looking for a stairlift you won,t go wrong here”

Helpful Report

Posted 11 months ago

“I found the experience from my first enquiry to the completion of the installation, very rewarding. The staff at all times were extremely helpful, & the stair lift has made my life a lot easier.”

Helpful Report

Posted 11 months ago

“I recently had a stairlift installed. I am extremely pleased with it. It was delivered and installed much quicker than I had been told which was pleasing. I found everyone at Norfolk Stairlifts very helpful and professional. I would certainly recommend anyone to get one installed. It is lovely not to have to struggle to get up the stairs anymore.”

Helpful Report

Posted 11 months ago

“It's very good .”

Helpful Report

Posted 11 months ago

“Everyone involved from the initial meeting to the completion were excellent. They were very sympathetic of my situation all through the process. The final product is already making my life easier whilst looking smart. Thank you to everyone.”

Helpful Report

Posted 1 year ago

“From my first contact with this company the knowledge was exceptionable. Richard the sales manager when he visited my home was very polite and fully understood my partners needs. After giving me a quote we arranged a date of installation and they were able to do this very quickly as my partner was due out of hospital. The fitting of the stair lift only took a few hours and the work was carried out in a very clean and efficient way. I would highly recommened this company to anyone thinking of getting a stairlift installed”

Helpful Report

Posted 1 year ago

“We honestly didn't think we could have a stairlift because of the layout of our staircase. Norfolk Stairlifts spent hours checking and double checking, and overcame all of the problems. From the first phone enquiry to the stairlift being installed, was just 4 weeks. No regrets whatsoever, the fitting is very neat, and it's silent when in use. Everyone involved, Richard, Nick, Ronnie and Kieran, were very professional, explained everything at every stage and were very kind. Thank you so much Norfolk Stairlifts.”

Helpful Report

Posted 1 year ago

“STAI cannot recommend Norfolk Stairlifts more highly. Our house is complicated and difficult. The sales manager spent time measuring and taking photos. When went.to the showroom we were able to make an informed choice. I i had a problem aboutb10.00pm one night( my Fault)and annenginee4bcamebstraight out. I wish I had known about them when I bought my other stairlift. A friendly,helpful and an efficient company.”

Helpful Report

Posted 1 year ago

“Quick and efficient installation, no high pressure. The stairlift I has enhanced my elderly mother’s life .”

Helpful Report

Posted 1 year ago

“Amazing service from initial enquiry to fitting, everything was very smoothly dealt with and Richard and Ronnie were both great- professional, friendly and approachable. No pressure sales and a very fair price with no hidden extras! Can thoroughly recommend Norfolk Stairlifts, in fact I already have given your details to a lady!”

Helpful Report

Posted 1 year ago

“All aspects of acquiring our Platinum Horizon stairlift have been dealt with really well. We liked the pre-sales attention, the way we were kept informed and the neat installation. Norfolk Stairlifts have already been recommended to our friends.”

Helpful Report

Posted 1 year ago

“The whole process was straightforward from Richard's survey visit to installation two weeks later by Barry, who was polite, efficient and helpful .......well done Norfolk Stairlifts!”

Helpful Report

Posted 1 year ago

“The stairlift has been very helpful and can now go up stairs without any pain. The fitting was very quick and the fitter was polite and friendly.”

Helpful Report

Posted 1 year ago

“Great service, went through all the options and made everything clear and easy to understand. quick installation, would recommend.”

Helpful Report

Posted 1 year ago

Norfolk Stairlifts is rated 4.9 based on 258 reviews