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Norfolk Stairlifts Reviews

4.9 Rating 258 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

4.9

Based on 258 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 6th February 2024

Norfolk Stairlifts 5 star review on 11th September 2023

Norfolk Stairlifts 5 star review on 9th December 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot express how grateful I am for the installation of my rented stairlift and the speed and efficiency with which it was installed. Every member of staff, from my initial enquiry to the measuring and fitting of the stairlift was efficient, friendly, well informed and professional. The whole process took only a week and has transformed my life at the moment. I live in an old listed building with lots of steps and no downstairs cloakroom or shower. I have suddenly gone from being fully mobile to walking on crutches prior to having a hip replacement so the stairlift has made life much more manageable I did not know that it was possible to hire a stairlift so this is a perfect temporary solution with minimal disruption or structural work as the rail is fixed through the stair treads and no mess! I would absolutely recommend Norfolk Stairlifts for anyone considering a temporary or permanent stairlift. This family firm make it feel a very personal and positive experience. Thankyou so much, especially to Carol. Richard and Ronnie.”

Posted 4 months ago

“From initial contact to completion we've only had a five star service from Norfolk Stairlifts. Can only recommend strongly”

Posted 4 months ago

“We were completely satisfied with every aspect of the service we received from the initial consultation with Mr Minns to the fast and efficient installation. With our sincere thanks. Jean and John Crisp”

Posted 4 months ago

“We are extremely pleased with our stairlift. My wife suffers from osteoarthritis so climbing stairs was proving difficult, having the starlift installed has enabled us to stay in our own home. All the staff were very helpful and friendly.”

Posted 4 months ago

“A great company to deal with, friendly and have a good working knowledge of the stairlift and us folks that unfortunately need to use them. As you get older trusting people to give the right advice isn’t easy but I would certainly recommend Norfolk Stairlifts to anyone that needs help.”

Posted 4 months ago

“Thanks to Kieran of Norfolk Stairlifts, suburb job with our stairlift, great quality at a competitive price, this should make life a little easier for our disabled grandson, thankyou Paul Knock”

Posted 5 months ago

“Fabulous service from start to finish and excellent after sales service. We were instantly at ease with the sales representative. The stairlift has been a godsend and anyone who is contemplating getting one should contact Norfolk Stairlifts. Small friendly company with a personal service”

Posted 5 months ago

“We are very happy with our Stairlift. It is making life much easier. Unfortunately our landing windowsill was altered as Richard suggested. However it did not need to be damaged as the stairlift does not go anywhere near it. Maybe Richard expected the lift to go further up”

Posted 5 months ago

“We visited Norfolk with my parents, Mr & Mrs Ratty, as they were keen to see different stair lifts in action. Wanted to try them before investing in a stairlift. We found other companies didn't have a local showroom and sent Salesmen to sign them up without them seeing or trying one. We were delighted with the service from 1st visit to installation and aftercare calls. Thankyou Norfolk Stairlifts!”

Posted 5 months ago

“Excellent service beginning to end.”

Posted 5 months ago

“Prompt and efficient service”

Posted 5 months ago

“Absolutely Excellent service from start to finish, staff were efficient, helpful and very friendly. Barry the engineer who arrived very punctual and has done a Brilliant job in a short period of time.. Difficult task due to narrow staircase but he achieved a satisfactory job. Thanks to you All”

Posted 6 months ago

“This morning as arranged, Ronnie came to fit our stairlift. He was very friendly, professional and efficient He worked tidily and quickly, hoovering up as required after drilling a hole through the wall. He demonstrated the stairlift comprehensively and made sure my partner was able to operate it easily. Nothing was too much trouble. With employees like Ronnie and the very competitive price we have been charged for the rental on this appliance, I would have no hesitation in recommending Norfolk Stairlifts to any future customers”

Posted 6 months ago

“Very professional service and fitted extremely quickly. Very pleased with the product.”

Posted 6 months ago

“Stairlift. Installed in 3 hours . Very pleased with the result ;very cleanly done and stairlift works very well. I made a good choice”

Posted 6 months ago

“Very efficient service -- the stairlift quickly and smoothly installed. I am very pleased with its function.”

Posted 6 months ago

“Excellent product and everyone included thank you”

Posted 6 months ago

“Can't fault the professional service supplied by this company. Choice of products (to buy or rent). Supplied/fitted within 2 weeks from first point of contact.”

Posted 6 months ago

“It was all left to my wife to deal with as I was in hospital, and Barry who came to install the lift was very pleasant and helpful on the instructions and demonstration to how to work the stair lift. I am satisfied to his workmanship and how neat he was with hiding the cables. First class job thank you, and highly recommend your company as to no high pressure sales at anytime.”

Posted 6 months ago

“Good service good price and friendly and well presented people both installers and sellers”

Posted 7 months ago

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Norfolk Stairlifts is rated 4.9 based on 258 reviews