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Norango 247 Reviews

4.9 Rating 76 Reviews

100 %

of reviewers recommend Norango 247

Company Reviews

4.9

Based on 76 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

02070999325

Location:

18 Soho Square,
18 Soho Square
London
W1D 3QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the best call centre I’ve ever used. They are extremely professional, accommodating and efficient. They listen to their clients needs and go the extra mile to make sure their service suits your requirements . The call centre staff are fantastic and polite. I would highly recommend using them for both price and service.”

“Norango has supported our business for many years and in that time, we went through many changes and challenges, but despite how our business changed the quality and support they provided over the years has always beat expectations. They are a great addition to our team and everybody at Quest would highly recommend them.”

“I use Norango as the call centre for two major infrastructure projects as an extension to the internal project team. They are reliable, flexible and give peace of mind, particularly when we have 24/7 ongoing construction works that need a full time availability and in case of an issue that needs rapid response.”

“Norango have provided our back up call centre service for many years now and we would have no hesitation in recommending them. Their service offering reflects a "top down" philosophy of excellence so that all aspects of their business, from the quality of the call centre team to their management, documentation and accounts team is first in class.”

Thank you so much for your kind words, we are pleased that we can help and it is a pleasure supporting you guys. :-)

“Excellent service, always there to support and assist our company.”

Thank you Chris. Norango would like to thank you for your business and wish you and your team a Happy Christmas

“Extremely helpful customer service team. Throughout lockdown and continuing moving forward every calls has been actioned accordingly. Any amendments to our schedules are handled efficiently and effectively.”

Thank you for your review we are pleased to provide a efficient service for your company.

“Very satisfied with the service of Norango!”

Thank you Arnold we enjoy working with your company.

“A brilliant cost effective service at all levels. We have used Norango for over a decade now. Humans always answer the telephone which is a definite plus in the eyes of our customers and suppliers. 24/7 receptionist type service 365 days a year for such a low cost if you every compared with the cost of employing someone. A definite component in any cost effective solutions. They route the screened calls to me where ever I am leaving the client with the impression you are always there for them whether sitting in the office, on the road or even when by the pool on holiday!! Would genuinely thoroughly recommend the service. Thank you Norango for existing.”

Thank you for the lovely reply we really enjoy working with your company. Happy Christmas to you and your team.

“Norango have provided a great service for us for over three years now - They are always happy to take on more and nothing is too much trouble for them.”

Thank you for your lovely review. Norango are proud to offer the service we do.

“I always find Norango professional and responsive to deal with, and they help us to provide 24/7 cover for our clients.”

Thank you for your lovely review,.

“I always find Norango professional and responsive to deal with, and they help us to provide 24/7 cover for our clients.”

“Norango look after our customers with professional and friendly support, and we would happily recommend their services.”

“Norango helps our business massively with taking inbound calls that are hard to manage in a peak time. Message is always clear and helps us to follow up with a caller knowing their purpose of the call.”

“We have worked with Norango for many years and have always found there virtual receptionist service excellent. It has helped our business as we have grown and continues to do so offering invaluable out of office hours cover.”

“Narango have consistently provided an excellent service to our company. I am very pleased with the call answering service they provide us, which has been a lifesaver for my team since it's implementation a few years ago. Their management team are very honest, transparent, willing to help myself and adapt to our business needs.”

“Norango have provided an excellent answering service for many years. Great service, professionalism and attention to detail, all at a cost effective budget. They are an invaluable business partner.”

“Norango (formerly Rocket) have partnered Craftinsure since being recommended back in 2002: the longevity of that relationship is a testament to Norango's efficiency, the quality of their employees, and the excellent service they continue to provide as reflected in the satisfaction of Craftinsure's own customers.”

“Great service, fantastic support, cost effective and an investment my business couldn't do without.”

“We have found Norango to be helpful in every way. From setting up the account and then checking with us that things are running smoothly. To continuing to check in to fine tune things. Every staff member we have talked to has be great.”

“Norango take all our out of hours and over spill calls, as well as supporting our lone worker system for our staff deployed on remote sites. They have been supporting us for many years now and I can that they have always been professional and polite to our customers and staff, no matter what time of day or night the call comes in. An excellent service provider.”

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Norango 247 is rated 4.9 based on 76 reviews