Name: Nöa and Nani
Rating: 4.30

“Really quick delivery, easy to assemble and looks great! Great value for money compared to other brands and websites. I was a bit worried reading some of the reviews but we didn’t have any issues.”

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Posted 1 month ago

“Really quick delivery, easy to assemble and looks great! Great value for money compared to other brands and websites. I was a bit worried reading some of the reviews but we didn’t have any issues.”

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Posted 1 month ago

“Very quick delivery and easy to assemble. Good value for money”

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Posted 1 month ago

“Excellent quality and a great service. Thankyou”

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Posted 1 month ago

“lovely simple bed frame, perfect for my little girl, delivery was very frustrating as they brought it in two separate deliveries, even thought i’d paid for a set day, which really delayed us building it, defo needs to be thought more carefully about.”

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Posted 2 months ago

“We now have 2 of these after giving one to our eldest daughter 2 years ago and have just given our youngest daughter one for Xmas as part of a new bedroom makeover. Things didn't get off to a great start when i started to build the bed and suddenly realised they had delivered 2 identical boxes (box's 2 of 2) rather than 2 different box's (box 1 of 2 & 2 of 2) which set me into panic mode with only 5 days to Xmas & it looking like my daughter would have a new bedroom without a bed for Xmas (having nightmares of daugther having a meltdown on Xmas day!). However i raised the issue with customer service and despite the item being out of stock they managed to locate the missing box on their warehouse & urgently couriered me a replacement box so i was able to build in time for Xmas & arranged a separate courier to collect the duplicate box that was shipped. Amazing customer service from Mollie!”

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Posted 3 months ago

“It's 1st time we deal with this website, it's a little bit confusing, at the beginning, I wanted a full bed (Dorset&Trundle), and the exact correct size for the mattresses, I ordered by mistake 2 spacesaver Trundle, without Dorset, thinking they were mattresses, and 1 trundle for astrid, thinking it was the Dorset, anyways, the delivery was very quick, they say it's gonna be delivered between 7-15days, it comes next day, so we were very happy and excited for the new bed, as my kids were sleeping in mattresses, in the floor, when we mounted the items, we found out that, both items were trundles, without Dorset, (just to let you know the slats are 15, not 12, and you will need 2-4 extra screws), and 1 of the items (the trundle for astrid), was missing, we never received it, we only recieved the slats, it's been lost with driver on the way, and on top of that, the item was out of stock, they couldn't send another one, however, it's very hard to talk with them, as they only have email, and no other ways to contact with them, like phone or chat, and on top of that, they answer you in 2 days, anyways, after this huge understanding and mistake, and long days and time waiting, we finally could fix this problem, we order the correct items (Dorset and 2 correct mattresses sizes 1 for Dorset, and 1 for trundle), also delivery was so quick, they come at next day, and they arrange a courier for us, to take the items we order by mistake, and they return as the money quickly, between 5-10 days, we leave the trundles at the floor, with old mattresses and duvets, so kids doesn't sleep on the floor, till the correct items we order arrived, then we dismount 1 of the trundles, put it back on original boxes, and the courier take them, the trundle was very easy to mount, it didn't take long, but the Dorset was a little bit harder, it takes longer, but at the end, after all this problem and misunderstanding, were very glad we could fix it, and they're really been very nicely and very helpful, and we're very happy with the items, and mattresses they're really very comfy, we really recommend this website, and for sure we're gonna used it back on the future.”

Nöa and Nani 5 star review on 22nd December 2023

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Posted 4 months ago

“It's 1st time we deal with this website, it's a little bit confusing, at the beginning, I wanted a full bed (Dorset&Trundle), and the exact correct size for the mattresses, I ordered by mistake 2 spacesaver Trundle, without Dorset, thinking they were mattresses, and 1 trundle for astrid, thinking it was the Dorset, anyways, the delivery was very quick, they say it's gonna be delivered between 7-15days, it comes next day, so we were very happy and excited for the new bed, as my kids were sleeping in mattresses, in the floor, when we mounted the items, we found out that, both items were trundles, without Dorset, (just to let you know the slats are 15, not 12, and you will need 2-4 extra screws), and 1 of the items (the trundle for astrid), was missing, we never received it, we only recieved the slats, it's been lost with driver on the way, and on top of that, the item was out of stock, they couldn't send another one, however, it's very hard to talk with them, as they only have email, and no other ways to contact with them, like phone or chat, and on top of that, they answer you in 2 days, anyways, after this huge understanding and mistake, and long days and time waiting, we finally could fix this problem, we order the correct items (Dorset and 2 correct mattresses sizes 1 for Dorset, and 1 for trundle), also delivery was so quick, they come at next day, and they arrange a courier for us, to take the items we order by mistake, and they return as the money quickly, between 5-10 days, we leave the trundles at the floor, with old mattresses and duvets, so kids doesn't sleep on the floor, till the correct items we order arrived, then we dismount 1 of the trundles, put it back on original boxes, and the courier take them, the trundle was very easy to mount, it didn't take long, but the Dorset was a little bit harder, it takes longer, but at the end, after all this problem and misunderstanding, were very glad we could fix it, and they're really been very nicely and very helpful, and we're very happy with the items, and mattresses they're really very comfy, we really recommend this website, and for sure we're gonna used it back on the future.”

Helpful Report

Posted 4 months ago

“It's 1st time we deal with this website, it's a little bit confusing, at the beginning, I wanted a full bed (Dorset&Trundle), and the exact correct size for the mattresses, I ordered by mistake 2 spacesaver Trundle, without Dorset, thinking they were mattresses, and 1 trundle for astrid, thinking it was the Dorset, anyways, the delivery was very quick, they say it's gonna be delivered between 7-15days, it comes next day, so we were very happy and excited for the new bed, as my kids were sleeping in mattresses, in the floor, when we mounted the items, we found out that, both items were trundles, without Dorset, (just to let you know the slats are 15, not 12, and you will need 2-4 extra screws), and 1 of the items (the trundle for astrid), was missing, we never received it, we only recieved the slats, it's been lost with driver on the way, and on top of that, the item was out of stock, they couldn't send another one, however, it's very hard to talk with them, as they only have email, and no other ways to contact with them, like phone or chat, and on top of that, they answer you in 2 days, anyways, after this huge understanding and mistake, and long days and time waiting, we finally could fix this problem, we order the correct items (Dorset and 2 correct mattresses sizes 1 for Dorset, and 1 for trundle), also delivery was so quick, they come at next day, and they arrange a courier for us, to take the items we order by mistake, and they return as the money quickly, between 5-10 days, we leave the trundles at the floor, with old mattresses and duvets, so kids doesn't sleep on the floor, till the correct items we order arrived, then we dismount 1 of the trundles, put it back on original boxes, and the courier take them, the trundle was very easy to mount, it didn't take long, but the Dorset was a little bit harder, it takes longer, but at the end, after all this problem and misunderstanding, were very glad we could fix it, and they're really been very nicely and very helpful, and we're very happy with the items, and mattresses they're really very comfy, we really recommend this website, and for sure we're gonna used it back on the future.”

Helpful Report

Posted 4 months ago

“It's 1st time we deal with this website, it's a little bit confusing, at the beginning, I wanted a full bed (Dorset&Trundle), and the exact correct size for the mattresses, I ordered by mistake 2 spacesaver Trundle, without Dorset, thinking they were mattresses, and 1 trundle for astrid, thinking it was the Dorset, anyways, the delivery was very quick, they say it's gonna be delivered between 7-15days, it comes next day, so we were very happy and excited for the new bed, as my kids were sleeping in mattresses, in the floor, when we mounted the items, we found out that, both items were trundles, without Dorset, (just to let you know the slats are 15, not 12, and you will need 2-4 extra screws), and 1 of the items (the trundle for astrid), was missing, we never received it, we only recieved the slats, it's been lost with driver on the way, and on top of that, the item was out of stock, they couldn't send another one, however, it's very hard to talk with them, as they only have email, and no other ways to contact with them, like phone or chat, and on top of that, they answer you in 2 days, anyways, after this huge understanding and mistake, and long days and time waiting, we finally could fix this problem, we order the correct items (Dorset and 2 correct mattresses sizes 1 for Dorset, and 1 for trundle), also delivery was so quick, they come at next day, and they arrange a courier for us, to take the items we order by mistake, and they return as the money quickly, between 5-10 days, we leave the trundles at the floor, with old mattresses and duvets, so kids doesn't sleep on the floor, till the correct items we order arrived, then we dismount 1 of the trundles, put it back on original boxes, and the courier take them, the trundle was very easy to mount, it didn't take long, but the Dorset was a little bit harder, it takes longer, but at the end, after all this problem and misunderstanding, were very glad we could fix it, and they're really been very nicely and very helpful, and we're very happy with the items, and mattresses they're really very comfy, we really recommend this website, and for sure we're gonna used it back on the future.”

Helpful Report

Posted 4 months ago

“Very very sturdy made except the cardboard at the back was a bit thin. Ours actually had a crack, sent to CS but no response . Should have saved 5% , been waiting for the discount code for long……”

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Posted 4 months ago

“This is a Christmas present and is currently still in the box, all aspects of the sale including delivery was first class”

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Posted 5 months ago

“Great tree bed for my kids”

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Posted 5 months ago

“Good delivery.. Nice solid bed and units, very happy with my purchase”

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Posted 5 months ago

“Lovely unit, easy to build. Delivery was quick and on time, communications were good. Definitely recommend this unit and the company.”

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Posted 6 months ago

“a very solid piece of furniture very well made exactly as described delivery was a bit hit and miss courier turned up with delivery note but no furniture, arrived next day as promised though”

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Posted 6 months ago

“Great service, communication and quality very happy”

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Posted 6 months ago

“Product as expected, delivery on time, all good”

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Posted 6 months ago

“very good value for the money”

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Posted 6 months ago

“Bed is ideal for a child and having the trundle as a full draw makes it's usable as a draw to put toys/clothes in or a spare mattress. The mattress underneath needs to be quite thin so it fits. We have used a memory foam one. The bed was easy to build and is very good quality for the price. Very happy with our purchase. Tracking and delivery was quick and well communicated.”

Nöa and Nani 5 star review on 6th October 2023

Helpful Report

Posted 6 months ago


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Nöa and Nani Reviews