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Nicholls Online Reviews

4.9 Rating 3,849 Reviews
97 %
of reviewers recommend Nicholls Online
Company Reviews Product Reviews
251
 Metrics Info
4.9
Based on 3,849 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Nicholls Online Reviews

About Nicholls Online:

Nicholls is a long standing family business, trading since 1925. Our three department stores, based in the beautiful Welsh market towns of Abergavenny, Brecon and Crickhowell, boast an eclectic mix of products - offering menswear, womenswear, country and lifestyle clothing, footwear, jewellery, accessories, furniture, home fragrance and unique, interesting items to inspire you when buying gifts for your loved ones.

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024
PAULA EMERY
Nicholls Online 5 star review on 3rd January 2024
Anonymous
Nicholls Online 5 star review on 10th October 2023
Kevin Taylor
Nicholls Online 5 star review on 17th March 2023
Rhoda Bramley
Nicholls Online 5 star review on 16th January 2023
Valerie M Rothwell
Nicholls Online 5 star review on 16th December 2022
Anonymous
Nicholls Online 5 star review on 11th December 2022
Anonymous
26
Anonymous
Anonymous  // 01/01/2019
5
PAULA EMERY
PAULA EMERY
Verified Buyer
“Good quality product with prompt service ordered jacket & ? needed smaller size therefore ordered a second for fit & returned 1st with no problems. will definitely buy from them again & have already recommended to friends”
Nicholls Online 5 star review on 17th January 2024
Helpful Report
Posted 3 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“I recently purchased a pair of Fairfax and Favor wedge shoes with my Birthday money, this was over the Christmas holidays. The service was very quick despite this and they came in perfect order. I love them. Thank you for the excellent service.”
Nicholls Online 5 star review on 3rd January 2024
Helpful Report
Posted 3 months ago
5
Kevin Taylor
Kevin Taylor
Verified Buyer
“Ordered an XS Barbour Baffle Coat for our baby Chihuahua. The process of finding the item on the site was easy and straightforward with navigation being extremely easy. The ordering process was also easy to navigate and made the process enjoyable. Delivery was quick and well packaged - overall extremely happy with purchase, delivery and communication- will be using Nicholls again 10/10.”
Nicholls Online 5 star review on 10th October 2023
Helpful Report
Posted 6 months ago
5
Rhoda Bramley
Rhoda Bramley
Verified Buyer
“So easy to order, no messing. Saw what I wanted and at a fabulous price, ordered it and delivered within a couple of days.”
Nicholls Online 5 star review on 17th March 2023
Helpful Report
Posted 1 year ago
5
Valerie M Rothwell
Valerie M Rothwell
Verified Buyer
“Good service and fast delivery will def use sgain”
Nicholls Online 5 star review on 16th January 2023
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“This is a brilliant company to buy from! Lovely top-quality products, very good prices, super fast delivery and excellent (old-fashioned) customer service when I had a hiccup with my purchase. It was all sorted in a jiffy. My purchase came in a sturdy cardboard box wrapped in their own 'Nicholls' tissue paper decorated with gold bees and flowers. I felt like it was a present for me! Sadly, for me, they were items I bought to gift as Christmas presents. My absolute BEST online shopping experience this Christmas!”
Nicholls Online 5 star review on 16th December 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Reliable website, everything as described. Perfect condition of product”
Nicholls Online 5 star review on 11th December 2022
Helpful Report
Posted 1 year ago
5
Victor Earlam
Victor Earlam
Verified Buyer
“The Robin hat is really well made, it looks as if it's been hand made (which makes it feel authentic) The quality and material are outstanding would recommend to all.”
Nicholls Online 5 star review on 11th December 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Beautiful and comfortable boots, excellent service purchasing online, quick delivery at date and time stated.”
Nicholls Online 5 star review on 8th December 2022
Helpful Report
Posted 1 year ago
5
Nicola Coulthard
Nicola Coulthard
Verified Buyer
“Quick efficient delt with my order quickly. Very happy”
Nicholls Online 5 star review on 10th November 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Fast, efficient service. Discount for first purchase appreciated. Delighted with my new boots. 👍”
Nicholls Online 5 star review on 24th October 2022
Helpful Report
Posted 1 year ago
5
James Hensser
James Hensser
Verified Buyer
“Beautifully wrapped box. Items in great condition, prompt delivery and very happy with my purchase at a great price. I will use Nicholls online again.”
Nicholls Online 5 star review on 21st October 2022
Helpful Report
Posted 1 year ago
5
Nicola Bell
Nicola Bell
Verified Buyer
“Well packaged and really fast delivery. Excellent communication regarding order. A fantastic online service. This order was also placed when the postal service was on strike.”
Nicholls Online 5 star review on 2nd September 2022
Helpful Report
Posted 1 year ago
5
Christine Sykes
Christine Sykes
Verified Buyer
“Loved my purchases the sheep footstool is fabulous excellent quality. Love the Photo-frame too, would love another when they are back in stock”
Nicholls Online 5 star review on 21st June 2022
Helpful Report
Posted 1 year ago
5
Mairi Brown
Mairi Brown
Verified Buyer
“Perfectly delivered and on time very pleased with my barbour cup.”
Nicholls Online 5 star review on 18th April 2022
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Really pleased with the service and quick delivery. Would highly recommend. I ordered a bracket for a grift and it was gift Wrapped and perfect.”
Nicholls Online 5 star review on 15th March 2022
Helpful Report
Posted 2 years ago
5
Moira Edwards
Moira Edwards
Verified Buyer
“The service and product are both excellent. Very reasonable P&P charges compared to other sites I looked at. Would definitely purchase again.”
Nicholls Online 5 star review on 16th February 2022
Helpful Report
Posted 2 years ago
5
Natalie Gleadell
Natalie Gleadell
Verified Buyer
“I came across Nicholls online after a Goggle search for Fairfax & Favour sale items returned some absolutely amazing prices! The ordering process was so easy via the website and everything was delivered in one package, very quickly. My items arrived, everything was correct and in pristine condition. A free returns slip was provided, not that any of it will be going back but it's nice to know you don't have to pay postage should the need arise! All in all a wonderful service, at one of the busiest times of year for retailers and great prices. You have definitely gained a very happy and repeat customer.”
Nicholls Online 5 star review on 17th January 2022
Helpful Report
Posted 2 years ago
5
Liza Rogers
Liza Rogers
Verified Buyer
“I was looking for some wellibobs and came across this site . They had a pair i hadn’t seen before , in stock , my size and on offer ! So I took a chance on a company I hadn’t heard of and was rewarded with a beautiful new pair of Joules the very next day in a lovely stylish box . Very happy and will definitely be using Nichols Online again! 😀”
Nicholls Online 5 star review on 3rd December 2021
Helpful Report
Posted 2 years ago
5
JANE DAVIES
JANE DAVIES
Verified Buyer
“Ordered my wedding ring and another clogau ring from you as couldn’t see it anywhere else and got free bracelet and free delivery, fab delivery. Never heard of the stores before and we from north wales will definitely be ordering again.”
Nicholls Online 5 star review on 19th February 2021
Helpful Report
Posted 3 years ago
5
Jamie Lee George
Jamie Lee George
Verified Buyer
“Excellent service Fast delivery 🚚”
Nicholls Online 5 star review on 17th February 2021
Helpful Report
Posted 3 years ago
5
""
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Verified Buyer
“Lovely star, quick to deliver, perfect service ! Chuffed to bits with our Ewemoo’s Charlie and Winston! I want another to join our flock”
Nicholls Online 5 star review on 26th December 2020
Helpful Report
Posted 3 years ago
5
Molly Mcdade
Molly Mcdade
Verified Buyer
“Amazing customer service and efficient delivery. Due to popularity the skirt was extremely hat to obtain, but Nichols had it..It was a gift for my daughter, she is over the moon as it came beautifully wrapped. Thank you so much .”
Nicholls Online 5 star review on 26th September 2017
Helpful Report
Posted 6 years ago
5
Alan Cain
Alan Cain
Verified Buyer
“Despite the fact that 2 of the items I ordered were out of stock, my first and overall impression of 'Nicholls Online' is that they are FIRST CLASS. They contacted me personally to advise me of the missing items and offered me alternatives. They even honoured my discount and free postage despite my revised order being under the threshold. I will use them again and I would wholeheartedly recommend them to anyone who values customer service. Thank You Alan :-)”
Nicholls Online 5 star review on 15th November 2016
Helpful Report
Posted 7 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Had the product I wanted in stock. The checkout process was easy and straightforward from what I recall and the item was despatched quickly. Really pleased with the size and quality of the bag. Perfect for my son going to nursery as it fits loads of changes of clothes & has an internal slip pocket for other bits and bobs. Feels durable too.”
Nicholls Online 5 star review on 4th October 2016
Helpful Report
Posted 7 years ago
5
Emma Jones
Emma Jones
Verified Buyer
“Absolutely love this shop and am so happy to discover that I can visit online and not just when I am in the Brecon Beacons! Price for my cushion was the cheapest around and despatch was quick. Thank you so much”
Nicholls Online 5 star review on 19th September 2016
Helpful Report
Posted 7 years ago
4
Pamela Harris
Pamela Harris
Verified Buyer
“Service was very quick - next day arrival. The bear was as described and fully satisfied with. Only problem and the reason I gave four stars and not five is the bear - which was not cheap and liable to damage - was just wrapped in plastic bag and sent out. Not happy with this and item really should have been packed more securely in a box.”
Nicholls Online 4 star review on 12th September 2016
Helpful Report
Posted 7 years ago
5
Mandy Eldred-Tyler
Mandy Eldred-Tyler
Verified Buyer
“Beautiful dress at a great price, quickly delivered. Whole experience with Nicholls online from start to finish was remarkably easy. I knew the name of the dress I wanted having seen it in a White Stuff store (but not in my size) so I typed the name into the search box and up it popped and in my size too - very happy. Cheaper than store and quickly delivered, well packaged - excellent all round service! I will be back.”
Nicholls Online 5 star review on 19th July 2016
Helpful Report
Posted 7 years ago
4
Sheila Margaret Clark
Sheila Margaret Clark
Verified Buyer
“I love my Joules lazy chair and I'm doing as it suggests and being lazy in it. Just the job for a lazy day sat out in the garden.”
Nicholls Online 4 star review on 18th July 2016 Nicholls Online 4 star review on 18th July 2016
Helpful Report
Posted 7 years ago
5
Donna Rees
Donna Rees
Verified Buyer
“This is the second joules dress I have purchased from this site. Both times the dresses were on sale even though they are from the current summer range so I got the best deals around. with the first purchase I got an extra £1 off for sharing on Facebook. With the added benefit of free next day delivery this was a hassle free shopping experience that I will more than happily repeat! in fact I have my eye on another dress !!”
Nicholls Online 5 star review on 11th June 2016
Helpful Report
Posted 7 years ago
Nicholls Online is rated 4.9 based on 3,849 reviews
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