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Nicholls Online Reviews

4.9 Rating 3,849 Reviews

97 %

of reviewers recommend Nicholls Online

Company Reviews

Product Reviews

4.9

Based on 3,849 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nicholls Online:

Nicholls is a long standing family business, trading since 1925. Our three department stores, based in the beautiful Welsh market towns of Abergavenny, Brecon and Crickhowell, boast an eclectic mix of products - offering menswear, womenswear, country and lifestyle clothing, footwear, jewellery, accessories, furniture, home fragrance and unique, interesting items to inspire you when buying gifts for your loved ones.

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Nicholls Online 5 star review on 3rd January 2024

Nicholls Online 5 star review on 10th October 2023

Nicholls Online 5 star review on 17th March 2023

Nicholls Online 5 star review on 16th January 2023

Valerie M Rothwell

Nicholls Online 5 star review on 16th December 2022

Nicholls Online 5 star review on 11th December 2022

26

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt positive transaction Hat arrived well packaged”

Posted 3 months ago

“As a 71 year old female, I found ordering my White Stuff dress online stress free. It arrived promptly, not squashed into a small parcel. In fact, amazingly, it could be worn straight away, unlike a similar one ordered from White Stuff itself which arrived disappointingly badly wrinkled for that reason!!”

Posted 3 months ago

“Very easy to order and arrived very quickly”

Posted 3 months ago

“Service was excellent, items ordered were good quality, very good price and came quickly.”

Posted 3 months ago

“Excellent product, excellent price and fast delivery - 5 stars all round!”

Posted 3 months ago

“Fantastic value for money, product arrived within 3 days (during the Christmas period), and was as advertised. Original gift wrapping was also included. Very happy.”

Posted 3 months ago

“An excellent product at a very good price with superb service from this efficient company. I'll certainly be checking them out in the future.”

Posted 3 months ago

“I recently purchased a pair of Fairfax and Favor wedge shoes with my Birthday money, this was over the Christmas holidays. The service was very quick despite this and they came in perfect order. I love them. Thank you for the excellent service.”

Nicholls Online 5 star review on 3rd January 2024

Posted 3 months ago

“Ordered a coat which turned out to be too big (not Nicholls fault). The return for a refund was faultless. Would certainly buy from them in the future.”

Posted 3 months ago

“Excellent service - prompt delivery in time for Cmas . Beautifully wrapped . Thank you”

Posted 3 months ago

“Excellent service, very fast delivery, thank you”

Posted 3 months ago

“Really pleased with service from you and love the cushion . Thank you very much .”

Posted 3 months ago

“I couldn’t find this dress anywhere else! I’m so happy! It’s perfect!”

Posted 3 months ago

“Received the wrong colour but Nicholls were great about sorting it out quickly. The Tulle skirt is absolutely gorgeous too!”

Posted 3 months ago

“No fuss service. Thank you.”

Posted 3 months ago

“Thank you so much for your help in sourcing me my lovely hat and getting sent in such good time - so happy with the service and the quality of the hat too ❤️”

Posted 3 months ago

“Speedy delivery Easy free return as coat didn’t fit Refund 2 days later Excellent communication will definitely order again”

Posted 3 months ago

“Really pleased with my purchase. Service was great, delivery really quick.”

Posted 3 months ago

“Very happy with my purchase and easy tracking especially during Christmas season.”

Posted 3 months ago

“Amazing customer service. Delivery by DPD was reported as rejected. I received an email the next working day from Nicholls asking if the delivery was still required which I confirmed it was and they followed up with a phone call when I expressed concern about the rejected delivery. Item arrived the next working day as they said it would! I would absolutely order from here again!”

Posted 3 months ago

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Nicholls Online is rated 4.9 based on 3,849 reviews