“These people in this company just want to take your money online. They won't respond to any of your emails and if you want a refund because the scooter I bought broke 4 days after the scooter was delivered.
They won't respond or help you and you would have to take them to court which I'm having to do now...”
“Terrible company, i purchase 2 replacement batteries for 2 segway's and one went faulty 2 months after purchase. I requested a replacement and they will not swap it and have just messed me around. I tried through PayPal and still no joy!!!! AVOID AVOID!!!!!”
“I returned my daughter’s Hoverboard for repair, under warranty, and it took over 2 months for it to be repaired. Every time I phoned to check progress, I was promised it would be looked at and repaired and returned within the week, this went on for 2 months. I also had to pay for a new battery, £59. Am looking to purchase another Hoverboard for my youngest daughter but will be making the purchase elsewhere. Aftercare is shocking.”
“They provided a lower spec hoverboard, charging the higher price, without telling me. I have contacted them to complain, but they have done nothing t9 rectify it.
Be very careful, as I only bought from here to get a certain model and the conned me.”
“Terrible service and never repaired my daughters Hoverboard. I sent numerous emails and not one of them were responded to.
They take your money and the hoverboard lasts a matter of weeks, they’ve made no effort to resolve the problem as the Hoverboard won’t even turn on!!!!!!