Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,721 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,721 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 4th June 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order and very good delivery of varifocals. I had gone to Specsavers and they had so many options for the lenses it was totally confusing and very expensive. New lenses were the exact opposite. 5 Star.”

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Posted 1 year ago

“Great service as always.”

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Posted 1 year ago

“For the third time Newlenses have replaced the lenses in my existing glasses. I have total confidence when I use this service. It’s trackable, reliable and affordable with a good turnaround time and my lense requirements have always been spot on. Thank you Newlenses!”

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Posted 1 year ago

“I am a regular customer and have recommended many friends and family as the service and quality is of the highest standard .”

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Posted 1 year ago

“No comment!”

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Posted 1 year ago

“Excellent fast service. Good communications and end product. Would definitely use again.”

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Posted 1 year ago

“Due to your poor communication and the abused delay of my last order, I will never use your service again. Well done?”

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Posted 1 year ago

“Really happy with this service. Fantastic job and quick too.”

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Posted 1 year ago

“Absolutely thrilled to bits with your service So professional Many Thanks”

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Posted 1 year ago

“Sent glasses away after arranging it in early June. Its August now and still no glasses back. First they appeared lost with no record of receiving them. Not good for expensive glasses sent special delivery. They ask for a PO Box so not many signed couriers will accept that address so had to pay that. Then they were found and they set to work. Asked for lightest tint of yellow. Glasses came back the strongest yellow you can imagine. see photo. Also lenses werent working right for variofocals. So had to send it back again. Asked to remove tint. Glasses came back and still yellow. So it has gone back again. They still working on it and barely communicating so have asked for money back as just not got the service or any recognition of the inconviences and mishaps.”

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Posted 1 year ago

“Replaced my original sunglasses lenses with varifocals. Very pleased with the result and means I can now use them for driving again. If you want to keep your original frames, then this is a great service.”

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Posted 1 year ago

“Good to deal with.took a week to get to me even paying for 1st class post.☹”

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Posted 1 year ago

“The reglazing of my existing frames was a great success. The new tinted lenses are amazingly thin and look superb. Thank you.”

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Posted 1 year ago

“Excellent Professional service. Highly recommended, I am absolutely delighted with all aspects of the ordering process from Oder to delivery .”

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Posted 1 year ago

“Excellent , quick and affordable service”

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Posted 1 year ago

“I am more than pleased with the reglazing that I had done on my spectacle frames. The service was very efficient and also hassle-free. I will certainly be using this method when it comes to any spectacle needs in the future.”

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Posted 1 year ago

“I went to New Lenses again having been very satisfied with may first purchase a couple of years ago. It took slightly less than a couple of weeks from placing my order to them arriving. I required varifocal lenses and new rimless frames. Had I used a well-known high street opticians, the frames alone would have cost virtually the price I paid New Lenses for the complete package, frames and best lenses.”

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Posted 1 year ago

“Fast and efficient service. Easy to post my own glasses for reglazing and then email a photo of my new prescription. Very pleased with the results.”

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Posted 1 year ago

“The process was easy all done online but I suggest you have a second pair handy as it took 10 working days to get them back. But saying that I must have saved £200 so it was worth the wait.”

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Posted 1 year ago

“as a returning customer i cannot recommend new lenses enough. the service and attention to detail are exemplary, the quality of work consistently high and value for money exceptional. will not hesitate to use again myself or recommend to others”

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Posted 1 year ago

Newlenses.co.uk is rated 4.8 based on 1,721 reviews