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NCASS Reviews

4.8 Rating 1,192 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

4.8

Based on 1,192 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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NCASS 5 star review on 25th January 2024

Kang Foo Noodles Ltd

NCASS 5 star review on 2nd January 2024

Nigel - OffRoadBean 28228

NCASS 5 star review on 13th October 2023

NCASS 5 star review on 27th June 2023

NCASS 5 star review on 9th June 2023

NCASS 5 star review on 11th January 2023

Churros Susanna

NCASS 5 star review on 7th October 2022

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and invaluable assistance for running an independent catering company. From advice to discounts to administration, NCASS is there whenever you need help. Their friendly team really care about the industry and inspire everyone. Would be lost without them!”

Posted 7 months ago

“We have been NCASS members for 9 years now. The support and advice has been invaluable and i am not sure we could have navigated all the compliance and legal side of being a mobile caterer without them.”

Posted 7 months ago

“Very very helpful and friendly service.”

Posted 7 months ago

“Excellent service and very efficient”

Posted 7 months ago

“Always on point in providing my paperwork, the back up is essential. Great member benefits too”

Posted 7 months ago

“Great organisation who are always on hand to help!”

Posted 7 months ago

“We are new small business owners who needed help to navigate to the next level including queries, I called in and spoke to Becky. She was amazing, customer service was 20/10. Attentive, knowledgeable and attention to detail was on point. Thank you. Becky is a real asset to the team. :)”

Posted 7 months ago

“Excellent service, upmost practicality for my mobile business. Everything you need under one roof. Yearly price covered by the saving gained in other cost like insurance and shopping.”

Posted 7 months ago

“Very helpful, takes all the stress away from you, so you can sit back and relax knowing all your paperwork is in order”

Posted 8 months ago

“Phenomenal service every single time. The staff could not be more helpful and supportive! The resources are absolutely fantastic as well.”

Posted 8 months ago

“Very helpful, takes all the stress away from you, so you can sit back and relax knowing all your paperwork is in order”

Posted 8 months ago

“Without the support of NCASS and their Due Diligence system life would be much more complicated. Their helpline is always there for us - staffed by friendly and knowledgable people who have the answers at their fingertips (or can find out and call us back). With the great discounts at Bookers and elsewhere, the food hygiene and other training plus the regular email updates this subscription pays for itself and more - would highly recommend.”

Posted 8 months ago

“My membership always renews at the end of our season. ..which I explained in a couple of emails now but nobody wants to know .I explained the only perk we get these days is #100 makeo voucher that is run out when he come to use it due to it only lasting 6 months and us only operating for about 4 months of the year due to full time job commitments . I asked someone to phone me but nothing”

Posted 8 months ago

Hi Karl, Thank you for reaching out to let us know your experience! I have tried to contact you via phone and email over the past few days, but sadly haven't been able to reach you. I have searched our database and cannot find any emails or calls from you over the past 4 months. I would love to investigate this for you - please get in touch on 0300 124 6866 so that we can track down where you sent those emails and we can get this resolved for you. I hope to hear from you soon! Amber

Posted 8 months ago

“very helpful”

Posted 8 months ago

“NCASS make running a food business so much easier. It's great to know I always have someone on the end of the phone to help with any queries I have and they makes all of the paperwork so much easier to deal with.”

Posted 8 months ago

“So great to have NCASS to rely on. Definitely a must for all serious street food traders out there. Services worth investing in....”

Posted 9 months ago

“NCASS saves Food in the Hood time and money. All our training courses are online when we need them. All our docs can be sent quickly. If we need legal advice it is on hand. The savings we make using Booker/Tesco cashback is worth paying the membership for and of course the voucher we receive when joining helps too!”

NCASS 5 star review on 27th June 2023

Posted 9 months ago

“You get a lot of good information, to help you run your business. And when I’ve called, you get to speak to a real person quickly. As a Bookers customer, this pays for itself was the cashback. And even if you didn’t use any of the other services, i’m still actually saving money by being a member.”

Posted 9 months ago

“You get a lot of good information, to help you run your business. And when I’ve called, you get to speak to a real person quickly. As a Bookers customer, this pays for itself was the cashback. And even if you didn’t use any of the other services, i’m still actually saving money by being a member.”

Posted 9 months ago

“NCASS has helped me so much with the documentation needed to start my food business. NCASS are always very supportive and have a great training structure too. I would highly recommend. 5*”

Posted 9 months ago

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NCASS is rated 4.8 based on 1,192 reviews