Natwest Q&A

3 Questions   /   3 Answers
17% of reviewers recommend Natwest

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Why do you keep customers waiting so long to get served. The queues ate shocking and sometimes it can take30 mins to get served.

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There aren't enough staff in tje centres and the ones that are there are under emense pressure from operations to meet targets. Constantly getting it in the neck from customers who are irrate on the phone because they've had to wait.
Why have I been bullied into online banking to get my rewards.

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You will get NO REWARDS from THEM. They tell you a load of bull just to get you to sign up.Close account and go to a friend fly honest bank..
Why are your ratings so low?

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Because they are full of lies to customers.A SAD way to get customers to join but hey I am about to rectify that by telling them to shove it.

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Alice, Customer Support