Natwest Reviews

1.74 Rating 205 Reviews
B-
Happiness Grade
B-

Refund - Average

66.67%
Industry Average
I recently had a problem with an item I'd bought, it wasn't a scam but, communication was very poor, the problems with the issue created a perfect storm but the online staff member was very helpful and unassuming, and resolved my issues brilliantly, as a result I was sent an item promptly and recieved another refund, I'm very happy thank you, even with online banking I felt reassured that I wasn't just another number thanks Chris!!
posted 1 year ago - Chris Osborne
I have held an account with Nat West since 1987.I have always been happy with them.Since I have been on line(about two years)I have been cheated by some unscrupulous people.I have phoned Nat West fraud team and they have been marvellous refunding me my losses in no time. Just one little complaint,to phone Nat West fraud team is a marathon wait.I have been waiting for up to 30 minutes.
posted 2 years ago - William Richard Parker