Naturewall Group Ltd Reviews

Name: Naturewall Group Ltd
Rating: 4.81

4.8 Rating 721 Reviews

95 %

of reviewers recommend Naturewall Group Ltd

Company Reviews

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523

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0148283379

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Location:

28 Bergen Way, Stockholm Road, Hull
HU7 0YQ

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Naturewall Group Ltd 5 star review on 17th October 2022

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and real advantage having both 240mm and 3m boards. One thing that i would prefer is having trim boards that would fit flush on the wall next to your boards. I had to buy them from your competitor....”

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Posted 1 year ago

Hi Christopher, Thank you for your 5 star review! Most customers tend to leave the sides of the panels exposed, as they have a smooth and flush finish 😊 We are currently looking into developing an end piece as an option we can offer in the future for our SlatWall range. Kind regards, Kathy

Posted 1 year ago

“Sample of the wall was very helpful. Looks like a really top quality product and I’m looking forward to installing it”

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Posted 1 year ago

Hi Shanika, We do always recommend for our customers to purchase a sample prior to their installation to ensure the colour is suited for their project. So pleased you were happy with the sample received! 😊 Kind Regards, Aimee

Posted 1 year ago

“Lovely company to deal with”

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Posted 1 year ago

Hi Helen, Thank you so much for your review! We are so delighted that you rate Naturewall as 5 stars 🥰 Your review means a lot to us. Thank you for shopping with us! Kind regards, Jane

Posted 1 year ago

“Absolutely top notch product ( grey pine planks ) Customer service was excellent”

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Posted 1 year ago

Hi Nicola, Thank you so much for your wonderful review! 🥰 it means a lot to us! Kind regards, Kathy

Posted 1 year ago

“Absolutely stunning”

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Posted 1 year ago

Hi Paul, Thank you so much for your 5-star review! 😊 We really appreciate your feedback! Kind regards, Jane

Posted 1 year ago

“This company has great products, excellent quality and very well made and so easy to install. Looks amazing on your wall. Customer service are very helpful also.”

Naturewall Group Ltd 5 star review on 16th June 2022

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Posted 1 year ago

Hi there, Thank you so much for taking the time to share your feedback. We take pride in knowing our customers are happy with their Naturewall order 😊 Your SlatWall looks amazing! 😍 Kind regards, Kathy

Posted 1 year ago

“on appearance lovely. closer inspection and fitting rather less so. with straight walls and little cutting or framing there are few issues in putting up. Since the material is stapled to the felt for ease of manufacturing it is much more problematic when cutting between or in staples etc as the veneer splays. the material surely is best glued to the felt backing. Many household walls are far from absolutely level straight. Lightweight means easy to handle. Better to spot glue to the wall with a few nails to hold before drying than screwing into the walls. Delivery Kerbside is surely unacceptable. and better care in handling the boxes was holed and one veneer slightly damaged.”

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Posted 1 year ago

Hi Misra, Thank you for your review. Please note that depending upon the proximity of the cut to the industrial staples, this can, unfortunately, lead to less support for the wooden slats against the felt backing. We would advise applying a thin bead of grab adhesive to the reverse of any loose slats. We opt to use industrial staples as opposed to glueing the slats onto the felt backing so that people have more flexibility with their installation. Most carpenters are happy that they are bonded with staples as it means the slats can be easily removed if needed. We do utilise external couriers and trust that the panelling will arrive in its original condition, as approved by our quality control team. I am so sorry to see that this has not been the case for you on this occasion. It is equally disappointing for us to see that your order was not handled with more care by the courier. We will certainly be addressing this issue with the courier. If you need to discuss this further, please reach out to our customer service team at info@naturewall.com along with any photos of damages. Kind regards, Kathy

Posted 1 year ago

“I recently ordered 4 panels for a hallway and the finished look is amazing. Everyone who has since visited us has commented on our feature wall and wanted to know where we got it from. We have also used some panels in our dining room and guest toilet. So versatile and easy to handle … I have saved all the offcuts for other ideas. Brilliant service and delivery on time. The material is of good quality and carefully packed. This really is a five star product! Very happy with the product & service.”

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Posted 1 year ago

Hi there, It is so wonderful to hear that you have SlatWall in different areas around your home 😍 Thank you so much for taking the time to leave us an amazing 5-star review! It is very nice knowing that you are utilising your offcuts for other ideas 😊 Kind regards, Kathy

Posted 1 year ago

“I love my slatwall, it was so simple to put up, and is so effective. Stunning!”

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Posted 1 year ago

Hi Gemma, Thank you kindly for your 5-star review, we design the panels to ensure ease of installation and are so pleased that you found this to be the case. 😊 The finished result looks fabulous, we love the Natural Oak SlatWall paired with this mirror. Kind Regards, Aimee

Posted 1 year ago

“Product came in great condition and on time, and we really love it on the wall!!”

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Posted 1 year ago

Hi there, Thank you for the lovely feedback, we hope you continue to enjoy your new wall feature for years to come! 😊 Kind Regards, Aimee

Posted 1 year ago

“Very pleased with my purchase. Haven’t actually fitted it yet but it’s really nice & hopefully easy to fit.”

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Posted 1 year ago

Hi Carole, Thank you for your 5-star review! We cannot wait to see what you come up with! Please do feel free to share your finished installation with us at info@naturewall.com 😊 Kind Regards, Aimee

Posted 1 year ago

“We are absolutely obsessed with the NatureWall slats, they have transformed our living room. The service we received was also great, we used the live chat service and the person I spoke to was really helpful.”

Naturewall Group Ltd 5 star review on 15th June 2022

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Posted 1 year ago

Hi Lauren, Thank you very much for your kind review and positive feedback. We love your modern and clean installation of the Charcoal Black panelling. This will certainly create a new talking point in your living space! Kind Regards, Aimee

Posted 1 year ago

“After two weeks waiting for delivery, I called to find out where my order was. I was told the products I'd ordered were out of stock, and they didn't know when or if they'd be back in. Why not let me know when I placed the order? Or change the website so people can't order things that are out of stock? Really poor.”

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Posted 1 year ago

Hi Mike, Thank you for reaching out and getting in touch. Generally, once an item is out of stock, it is removed from our website accordingly. Unfortunately, due to an unforeseen fault within our supply chain, we have fallen unexpectedly short of stock of our Charcoal Black products in the recent weeks. We can certainly appreciate and understand your frustrations, however, a discount was offered to you and we have since refunded you in full. I apologise should you feel your customer experience was not satisfactory on this occasion. We will certainly take your feedback on board. Kind Regards, Aimee

Posted 1 year ago

“Speedy delivery, top quality wood panels that look amazing in our bedroom refurb. Highly recommend.”

Naturewall Group Ltd 5 star review on 14th June 2022

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Posted 1 year ago

Hi David, Thank you for your lovely review as well as the stunning images! The panels certainly do look amazing 😍 Kind Regards, Aimee

Posted 1 year ago

“Love these panels. They absolutely transformed my living room.”

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Posted 1 year ago

Hi Nelbe, Thank you ever so much for your lovely review. If you would like to share your transformation with us, please do feel free to contact info@naturewall.com 😊 Kind Regards, Aimee

Posted 1 year ago

“Great product, and excellent customer service.”

Naturewall Group Ltd 5 star review on 13th June 2022

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Posted 1 year ago

Hi Jeff, What a stunning transformation! Thank you so much for sharing your finished installation. Photos like these are always such a joy to see. Kind Regards, Aimee

Posted 1 year ago

“Looks ace, fast delivery and easy to fit”

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Posted 1 year ago

Hi J, Thank you for your 5-star review, the Walnut SlatWall looks wonderful in your dining room space. Kind Regards, Aimee

Posted 1 year ago

“Amazing quality of the product and fast delivery. Highly recommended.”

Naturewall Group Ltd 5 star review on 9th June 2022

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Posted 1 year ago

Hi Elzbieta, Thank you so much for your 5 star review 😊 Your alcoves look amazing! 😍 Kind regards, Kathy

Posted 1 year ago

“Absolutely stunning and fabulous quality. Easy to install.”

Naturewall Group Ltd 5 star review on 8th June 2022

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Posted 1 year ago

Hi Marion, We agree.. this is absolutely stunning! 😍✨ Thank you for your review and for sharing this photo with us and our Naturewall community! I'm sure this will bring inspiration and confidence to others. Kind regards, Kathy

Posted 1 year ago

“Absolutely love my new natural oak slat wall 😃 can’t wait to use it again in another room.”

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Posted 1 year ago

Hi Karen, We absolutely love this set up! 😍✨ Your feature wall looks beautiful, we are so glad you love it and we can't wait to see what you do in the next room! Thank you so much for taking the time to leave a 5 star review 😊it means the world to us! Kind regards, Kathy

Posted 1 year ago

Naturewall Group Ltd is rated 4.8 based on 721 reviews